Complex Claims Examiner
4 weeks ago
We're seeking a skilled Complex Claims Examiner to join our team at AIG, a global leader in commercial and personal insurance solutions. As a key member of our Claims team, you'll play a vital role in delivering exceptional customer service and resolving complex claims with precision and expertise.
Key Responsibilities:- Manage key claims handling enquiries, including coverage determination, quantum analysis, and legal liability assessment, ensuring a high standard of customer service.
- Collaborate with Team Manager/Senior Adjuster to ensure effective vendor and litigation management on complex claims within a personal allocation.
- Develop communication for internal stakeholders, as required.
- Strive for continuous improvement on claim file handling through feedback and support from the Quality Assurance Review processes.
- Contribute to the maintenance of best practice procedures for Complex claims, consistent with global best practice.
- Demonstrate a basic standard of technical claims competence for handling moderate to lower complexity complex claims.
- Handle complex claims allocated within agreed level of authority limit.
- Timely, accurate, and customer-focused claim resolution, minimizing indemnity exposure and mitigating vendor and legal expense.
- Consistent proactive claims handling on an ongoing basis, including initial file review, investigations, liability, negotiations, and settlement, and litigation management.
- Effective communication of key Complex claims and portfolio messages to internal stakeholders.
- Financial control through consistent reserve and other financial transaction discipline.
- Accurate and consistent policy interpretation.
AIG is committed to creating a culture of belonging, where everyone feels valued and respected. We foster a culture of inclusion and belonging through flexible work arrangements, diversity and inclusion learning, cultural awareness activities, and Employee Resource Groups (ERGs). Join us in shaping the future of insurance and making a bigger impact in the world.
-
Complex Claims Examiner
4 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China AIG Full timeAt AIG, we're reimagining the way we help customers manage risk. As a Complex Claims Examiner, you'll play a key role in this transformation. You'll have the opportunity to grow your skills and experience as a valued member of our team.Make a difference in Claims TeamOur Claims teams are the proven problem solvers of choice for clients, delivering consistent...
-
Claims Manager
3 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China Zurich Insurance Company Full timeJob SummaryAs a Claims Manager at Zurich Insurance Company, you will be responsible for handling large and complex claims related to liability and property. Your expertise will be crucial in organizing customer meetings, preparing PowerPoint presentations, and providing technical support to the team.Key ResponsibilitiesManage large and complex liability and...
-
Claims Specialist
18 hours ago
Hong Kong, Central and Western District, Hong Kong SAR China Zurich Insurance Company Full timeJob Summary:We are seeking a skilled Claims Specialist to join our team in Hong Kong. As a complex claims handler, you will be responsible for managing medium standard and complex claims handling with moderate supervision.About the Role:Manage complex liability and property claims from start to finish, ensuring timely and fair resolution for our...
-
Express Claims Examiner
2 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China AIG Full timeCareer Opportunity: Express Claims ExaminerAt AIG, we are seeking a skilled Express Claims Examiner to play a crucial role in our Claims Team. This position offers an exciting opportunity to utilize your skills and experience in a dynamic and innovative environment.About the Role:Utilize claims handling and settlement techniques to achieve cost-effective and...
-
Claims Expert
18 hours ago
Hong Kong, Central and Western District, Hong Kong SAR China AIG Full timeAIG is a global leader in commercial and personal insurance solutions, and we're looking for a skilled Claims Expert to join our team.About the RoleThis is an exciting opportunity to work on complex cases and develop your skills in claims handling. As a Claims Expert, you will be responsible for managing key claims handling enquiries, coverage determination,...
-
Medical Claims Examiner
4 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China AIA Full timeAbout the RoleWe are seeking a skilled Medical Claims Analyst to join our team at AIA. As a Medical Claims Analyst, you will be responsible for assessing and processing claims based on delegated claims authority in accordance with established procedures and guidelines.Duties / Accountabilities:Assess and process claims based on delegated claims authority in...
-
Express Claims Examiner
4 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China AIG Full timeAt AIG, we're reimagining the way we help customers manage risk. As an Express Claims Examiner, you'll play a key role in this transformation, growing your skills and experience as a valued member of our team.Make Your Mark in ClaimsOur Claims teams are the proven problem solvers of choice for clients, delivering consistent technical excellence and...
-
Express Claims Examiner
4 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China AIG Full timeAt AIG, we're reimagining the way we help customers manage risk. As an Express Claims Examiner, you'll play a key role in this transformation. You'll have the opportunity to grow your skills and experience as a valued member of our team.Make a difference in Claims TeamOur Claims teams are the proven problem solvers of choice for clients, delivering...
-
Senior Life Claims Specialist
18 hours ago
Hong Kong, Central and Western District, Hong Kong SAR China Sun Life Full timeJob OverviewSun Life is seeking a highly skilled Senior Life Claims Specialist to join our team. In this role, you will be responsible for handling complex life claims and providing technical support to junior assessors.Key ResponsibilitiesManage all aspects of life claims, including large and complex claims;Provide expert technical support to junior...
-
Claims Services Manager
4 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China Sun Life Full timeJob Title: Assistant Manager, Claims ServicesJob Description:Job Summary:We are seeking an experienced Claims Services Manager to join our team at Sun Life. The successful candidate will be responsible for handling all life claims, including large and complex claims, and providing technical support to junior assessors.Key Responsibilities:Handle all life...
-
Senior Claims Officer
4 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China Zurich Insurance Company Full timeJob SummaryWe are seeking a highly skilled Senior Claims Officer to join our team at Zurich Insurance Company. As a key member of our claims team, you will be responsible for managing complex claims handling, providing technical support to the team, and ensuring compliance with local regulatory and governance requirements.Key ResponsibilitiesManage medium...
-
Claims Manager
3 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China Manulife Full timeJob Title: Claims ManagerAbout the Role:We are seeking a highly skilled Claims Manager to join our team. As a Claims Manager, you will be responsible for managing a team of claims handlers and ensuring that all claims are processed efficiently and effectively.Key Responsibilities:Manage a team of claims handlers to ensure that all claims are processed in a...
-
Express Claims Specialist
2 days ago
Hong Kong, Central and Western District, Hong Kong SAR China AIG Full timeDeliver Exceptional Claims ServiceAIG is reimagining insurance to make a bigger difference in the world. As an Express Claims Examiner, you’ll play a key role in our transformation. You’ll have the opportunity to grow your skills and experience as a valued member of our team.Make an Impact in Claims TeamOur Claims teams are the proven problem solvers of...
-
Insurance Claims Manager
2 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Zurich Insurance Company Full timeJob SummaryWe are seeking a highly skilled Claims Manager to handle large and complex liability and property claims.Key ResponsibilitiesManage and coordinate claims handling processes to ensure timely and fair resolutions.Provide technical support to the team, including work simplification and automation initiatives.Develop and maintain strong relationships...
-
Claims Resolution Specialist
2 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Zurich Insurance Company Full timeJob SummaryWe are seeking a highly skilled Claims Resolution Specialist to join our team at Zurich Insurance Company.Key ResponsibilitiesHandle personal line claims focusing on Home and Retail PropertyManage standard complex claims in a customer-centric mannerDevelop claims case strategies to ensure appropriate reserves and investigationsAcquire and organize...
-
Senior Claims Strategist
2 days ago
Hong Kong, Central and Western District, Hong Kong SAR China HK001 Marsh (Hong Kong) Limited Full timeRole Overview:We are seeking an experienced Senior Claims Strategist to join our Claims team in Hong Kong. As a hybrid role, you will be based in the office and required to work at least three days a week.Job Responsibilities:Provide expert guidance on complex escalated Property and Construction claims, determining coverage and resolving issues where...
-
Insurance Claims Professional
2 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Allied World Assurance Company Holdings Full timeAbout the RoleThis is an exciting opportunity to join Allied World Assurance Company Holdings as a Claims Resolution Specialist. In this key role, you will be responsible for handling claims, including non-standard cases, on the Involved Lines of Business.ResponsibilitiesInvestigate, evaluate, and resolve assigned claims in line with established standards,...
-
Insurance Claims Professional
18 hours ago
Hong Kong, Central and Western District, Hong Kong SAR China Zurich Insurance Company Full timeAbout the RoleAs a Senior Claims Officer for Travel Insurance and Personal Lines at Zurich, you will be responsible for handling personal line claims focusing on Travel. With low levels of supervision, you will manage standard complex (medium/high severity/complexity) claims in an efficient manner while delivering a customer-centric claims service that...
-
Hong Kong, Central and Western District, Hong Kong SAR China AtkinsRéalis Full timeOverviewAtkinsRéalis, a world-leading Design, Engineering and Project Management organization, seeks a seasoned Senior Commercial Manager to join its team.Job SummaryWe are looking for an experienced professional to manage all aspects of Contract Administration for the construction of the Lyric Theatre Complex and Extended Basement works. The successful...
-
Senior Claims Officer
4 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China Zurich Insurance Company Full timeJob SummaryWe are seeking a skilled Senior Claims Officer to join our team in handling personal line claims, focusing on Travel. As a key member of our team, you will be responsible for managing complex claims in an efficient and customer-centric manner, while adhering to Zurich Basics.Key ResponsibilitiesReview, resolve, and finalize claims within authority...