Express Claims Examiner

2 months ago


Hong Kong, Central and Western District, Hong Kong SAR China AIG Full time

Career Opportunity: Express Claims Examiner

At AIG, we are seeking a skilled Express Claims Examiner to play a crucial role in our Claims Team. This position offers an exciting opportunity to utilize your skills and experience in a dynamic and innovative environment.

About the Role:

  • Utilize claims handling and settlement techniques to achieve cost-effective and timely closure results.
  • Provide timely service throughout the life of the claim, meeting service level agreements and responding to inquiries according to company policy and procedures.
  • Maintain accurate system data and documentation by collecting, recording, analyzing, and summarizing information.
  • Determine and set appropriate reserves within authority level.
  • Identify subrogation opportunities and fraud potential and make appropriate referrals.

Requirements:

  • 1-year insurance work experience or recent graduate welcomed.
  • Ability to prioritize and multi-task effectively in a fast-paced environment.
  • Proficiency in desk management, phone etiquette, time management, and dealing with difficult customers.
  • Ability to communicate information clearly and concisely both verbally and in writing.
  • Computer proficiency.
  • Acquiring professional insurance qualification is an advantage.

About AIG:

AIG is a global leader in commercial and personal insurance solutions. We are one of the world's most far-reaching property casualty networks. Our culture celebrates diversity and inclusion, and we foster a culture of belonging through flexible work arrangements, diversity and inclusion learning, cultural awareness activities, and Employee Resource Groups.

AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability, or any other legally protected categories.



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