Claims Examiner: Risk Management Specialist
7 days ago
AIG is a global leader in commercial and personal insurance solutions, offering a unique opportunity to join our Claims Team as an Express Claims Examiner. This role involves utilizing investigation claims handling and settlement techniques to achieve cost-effective and timely closure results.
Key Responsibilities:- Utilize expertise in claims handling and settlement techniques to resolve outstanding issues and ensure timely processing and closure of claims
- Provide exceptional service throughout the life of the claim by meeting service level agreements and responding to inquiries according to company policy and procedures
- Maintain accurate system data and documentation by collecting, recording, analyzing, and summarizing information
- Determine and set appropriate reserves within authority levels
- Identify subrogation opportunities and fraud potential and make referrals
- 1-year insurance work experience or recent graduate preferred
- Ability to prioritize and multitask effectively in a fast-paced environment
- Proficiency in Desk Management, phone etiquette, time management, and dealing with difficult customers
- Strong communication skills, both verbal and written
- Computer proficiency
- Professional insurance qualification advantageous
$58,000 - $65,000 per annum (HKD)
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