Assistant Manager, Claims Services
5 months ago
Job Description
:Job Responsibilities
Handle all life claims (Death, Critical Illness, Disability, Accident and Medical) including large and complex claims
Provide technical support to junior assessors, handle escalated claims issues, resolve disputes
Monitor the end-to-end claims processing workflow to ensure we meet our service standard
Conduct quality assurance to ensure all claims adhere to company policies, industry standards and regulatory requirements.
Assist the Claims Manager in managerial tasks and other ad hoc tasks.
Regular communication meetings with agents/ brokers for continuous improvement.
Job requirement
University degree holder or above
At least 5 years of experience in Life claims
Good understanding and knowledgeable on life products and operation procedures/requirement
Qualified with LOMA and ICA examinations
Good communication, collaboration, and interpersonal skills
Strong data analytical skill
Good command of written & spoken Cantonese, Mandarin and English
We offer 5-day work, attractive salary, MPF, group life and group medical insurance; and excellent career development opportunities to the right candidate.
We are an equal opportunity employer and welcome applications from all qualified candidates. Application forms and resume will be kept for a period of 24 months after completion of the recruitment process. (All information will be held in strict confidence and only be used for recruitment purpose).
Job Category:
Claims - Life & DisabilityPosting End Date:
31/08/2024-
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