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Rewards Program Strategist
1 month ago
Captar Partners is seeking a seasoned professional to lead our rewards program to new heights. As the Rewards Program Director, you will be responsible for developing and implementing a comprehensive rewards strategy that enhances customer loyalty and engagement.
Key Responsibilities:- Design and execute a rewards program that aligns with company goals and objectives.
- Analyze customer data to identify trends and opportunities for program improvements.
- Collaborate with cross-functional teams to integrate the rewards program with marketing, sales, and customer service efforts.
- Develop and manage the budget for the rewards program, ensuring optimal resource allocation.
- Oversee the launch and promotion of rewards initiatives, ensuring effective communication to customers.
- Foster partnerships with vendors and other stakeholders to enrich the rewards program offerings.
- Monitor program performance and make data-driven adjustments to maximize effectiveness.
- Bachelor's degree in Marketing, Business Administration, or a related field.
- 10+ years of experience in rewards program management, customer loyalty, or related fields.
- Excellent project management and organizational skills.
- Excellent knowledge and experience in rewards program management within the insurance arena.
- Familiarity with insurance products and services is a plus.
- Good command of English and Chinese.
If you are passionate about customer engagement and loyalty and want to make a significant impact within a well-established insurance company, we want to hear from you. Please submit your resume to our team of consultants for consideration.
