HR Technology Specialist

7 days ago


Hong Kong Island, Hong Kong SAR China Classy Wheeler Limited Full time

Role Overview

We are seeking an experienced HR Technology Specialist - Classy Wheeler Limited to join our team. The HR Technology Specialist will provide Level 1 support to local HR users on Workday and HR Cube functionality, processes and data-related issues.

The successful candidate will have experience supporting Workday HCM and IBM Cognos in a functional, process and data capacity, as well as knowledge in WORKDAY or any other HCM systems and Payroll. They will also have excellent analytical, written and verbal communication skills.

Key Responsibilities

The HR Technology Specialist will be responsible for:

  1. Providing Level 1 support to local HR users on Workday and HR Cube functionality, processes and data-related issues.
  2. Closely collaborating with Regional Asia Tool team on HR Cube matters.
  3. Monitoring lifecycle of issues raised from markets, and facilitating resolution of these issues with Regional and Global support teams.
  4. Reviewing systems change requests and queries, in accordance to the data business guidelines and configuration rules.
  5. Following-up on approved systems changes, ensuring smooth implementation per agreed timeline and deliverables with the relevant stakeholders.
  6. Conducting data audit to ensure data integrity and governance.
  7. Documenting user guides and business guidelines.
  8. WD Release Management / HR Cube enhancement – facilitating the review amongst the relevant parties and driving the release implementation.

Requirements

To be successful as an HR Technology Specialist - Classy Wheeler Limited, you will need:

  • Bachelor's degree.
  • Experience supporting Workday HCM and IBM Cognos in a functional, process and data capacity.
  • Experience with reporting on IBM Cognos is highly desirable.
  • Experience in supporting other Workday modules is a plus.
  • Experience with vendor management.
  • Functional knowledge of integration.
  • High proficiency in Excel.
  • Excellent analytical, written and verbal communication skills.


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