E.C Technology Ltd. IT Support Specialist

2 weeks ago


Hong Kong, Central and Western District, Hong Kong SAR China E.C Technology Ltd. Full time

Job Title: E.C Technology Ltd. IT Support Specialist

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About the Role:

We are seeking an experienced and skilled IT support specialist to join our team at E.C Technology Ltd.

Key Responsibilities:

  • Provide dedicated IT support services to our VIP customers in the head office
  • Support all types of incidents reported by VIP staff until issues are resolved
  • Fulfill various IT service requests raised by VIP staff
  • Prepare, rehearse, and be on standby for meeting support requested by VIP staff
  • Provide IT support services at any location requested by VIP staff, including outside of the office
  • Offer IT support services at times requested by VIP staff, including after hours and bank holidays

Requirements:

  • Higher diploma in computer science or a related field
  • At least 4 years of experience in the IT industry with solid VIP support experience
  • Knowledge of PC, mobile, tablet, and iPad support
  • Familiarity with Windows 7, 10, Apple OSX, Android, and iOS applications
  • Solid experience in providing IT deskside support is preferred
  • Good communication and interpersonal skills
  • Experience in the banking or financial services industry is an advantage
  • Able to work independently
  • Able to work overtime when necessary
  • Shift allowance will be provided when required to work shifts

Application Process:

If you are a motivated and skilled individual looking for a challenging role, please submit your detailed resume with current and expected salary to our Human Resources Department.



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