**Agency Administration Manager**, **Branch Lead**, **Contracting Specialist**

7 days ago


Hong Kong, Central and Western District, Hong Kong SAR China Company 28 - Manulife (International) Limited Full time

About the Role

We are seeking a highly skilled and experienced Agency Administration Manager to lead our team in Macao Branch. As a key member of our organization, you will be responsible for providing exceptional administrative support to our agents, ensuring compliance with regulatory requirements, and driving operational excellence.

Key Responsibilities

  • Lead a team to provide timely and accurate agency administration services, including contracting, licensing, benefits, payment, and office administration.
  • Ensure compliance with regulatory and internal compliance requirements, including AML, FATCA, CRS, and Privacy.
  • Deliver regular agency training related to agency administration services.
  • Participate in ad hoc projects and initiatives to enhance operational standards and efficiency.

Requirements

  • 8+ years of relevant work experience in the life insurance industry, preferably in agency administration and operations.
  • Strong communication and interpersonal skills to effectively collaborate with stakeholders at all levels of the organization.
  • Strong analytical skills and customer focus.
  • Good command of both spoken and written English and Chinese.
  • Proficiency in PC skills, including MS Word, Excel, PowerPoint, and Chinese word-processing.
  • Exceptional attention to detail and organizational abilities to handle multiple tasks and priorities effectively.

What We Offer

  • A competitive salary and benefits package.
  • A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.
  • A focus on growing your career path with us.
  • Flexible work policies and strong work-life balance.
  • Professional development and leadership opportunities.

About Us

Company 28 - Manulife (International) Limited is a leading international financial services group that helps people make their decisions easier and lives better. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups, and institutions. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers.

Our Commitment to You

  • Values-first culture.
  • We lead with our Values every day and bring them to life together.
  • Boundless opportunity.
  • We create opportunities to learn and grow at every stage of your career.
  • Continuous innovation.
  • We invite you to help redefine the future of financial services.
  • Delivering the promise of Diversity, Equity, and Inclusion.
  • We foster an inclusive workplace where everyone thrives.
  • Championing Corporate Citizenship.
  • We build a business that benefits all stakeholders and has a positive social and environmental impact.


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