Client Relations Officer

3 weeks ago


Hong Kong, Central and Western District, Hong Kong SAR China Principal Financial Group Full time

Client Relations Officer

We are seeking a skilled Client Relations Officer to support our Relations Management Team in day-to-day activities.

Key Responsibilities:

  • Prepare presentation materials and fund performance reports to facilitate effective communication with clients.
  • Handle phone and email inquiries to provide timely and accurate responses.
  • Assist the team in introducing eMPF to clients and organizing eMPF trainings to enhance their knowledge and skills.

Requirements:

  • University graduate preferred.
  • Minimum 1 year of MPF customer service or operation experience.
  • MPF license holder is an advantage.
  • Mature personality and excellent communication skills.
  • Good command of spoken and written English and Chinese (Mandarin preferred).
  • Proficient to Intermediate level skill of Microsoft Office, especially Microsoft Excel and PowerPoint.

Additional Information:

The successful candidate will be appointed on a fixed-term contract basis, renewable subject to business needs.



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