Customer Relations Officer, Employee Benefits

5 days ago


Hong Kong, Central and Western District, Hong Kong SAR China Company 28 - Manulife (International) Limited Full time

About the Role

We are seeking a highly skilled Customer Relations Officer, Employee Benefits to join our team. As a key member of our organization, you will be responsible for providing exceptional customer service and building strong relationships with our clients.

Key Responsibilities

  • Provide "Best-in-Class" services to cultivate relationships with existing customers for business retention
  • Seize business opportunities with existing customers to build and strengthen our portfolio and enhance market position
  • Build business relationships with customers and business partners on an ongoing basis, including client visits and follow-ups
  • Follow through on enquiries and respond to customers and business partners in an efficient and professional manner
  • Manage team resources to handle and complete assigned functions within TAT
  • Resolve customer enquiries with possible solutions

About Us

Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States.

Our Commitment to You

We are committed to providing a supportive and inclusive work environment that allows our employees to grow and succeed. Our mission is to be a part of making decisions easier and lives better.

What We Offer

  • A leadership team dedicated to your growth and success
  • A bold ambition and set of goals to be a leader in driving transformation in our industry
  • Our best. Every day.

Learn More

Learn more about opportunities with us at www.manulife.com/en/careers/why-join-us.html



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