Strategic Payments Leader for Asia North Market
2 weeks ago
Citigroup Inc. is seeking a high-caliber professional to lead the payments team in our Asia North market.
About the RoleThe successful candidate will be responsible for managing all payment products for the Wealth business in Hong Kong, including instant payments, domestic transfers, overseas transfers, debit cards, and traditional payment tools.
They will also oversee system enhancement projects with close collaboration with the technology team, develop robust MIS to understand customer behavior and usage trends, and drive payment growth strategies to boost the usage of payment services.
Furthermore, they will ensure product control and operational resilience, adhere to internal policies and external regulations, and lead teams to deliver strong performance and develop talent.
This role requires a strong project management ability to manage complex projects, result-oriented with a proven track record of driving business growth, excellent interpersonal skills to communicate and collaborate with various stakeholders, and strong client-centricity to deliver seamless digital payment journeys.
Requirements and QualificationsTo succeed in this role, you should have a Bachelor's degree/University degree, preferably with a Master's degree. A minimum of 10-12 years of relevant experience in payment services and/or customer journey development is required.
You should also have strong analytical and communication skills, be able to keep abreast of the latest market landscape, and work with internal stakeholders in planning, development, and implementation of creative marketing campaigns.
We are an equal opportunity and affirmative action employer, committed to diversity, equity, and inclusion. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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