Academic Service Manager

7 days ago


Kowloon, Kowloon City, Hong Kong SAR China The Open University of Hong Kong Full time

About Our University

As a leading institution in Hong Kong, The Open University of Hong Kong (OUHK) is committed to providing quality higher education. We offer professional programs tailored to meet market trends and industry needs, enabling our students to gain applied skills and knowledge.

With a focus on innovative teaching and learning, strategic research, and stakeholder engagement, we strive to address the challenges faced by our communities. Our expansion into the Greater Bay Area will cultivate talent to serve Hong Kong and beyond.

The Registry is a key administrative unit, supporting the university in delivering student and academic services. We administer admissions, registration, quality assurance, class scheduling, examinations, and graduation, while maintaining student records and providing secretarial support to Senate committees.

Job Opportunity

We are seeking an experienced professional to fill the position of Assistant Academic Service Manager. This role involves supervising a team, providing administrative support for undergraduate admissions, analyzing data, and liaising with academic and external units.

Responsibilities

  • Supervise a team in providing administrative services for UG Admissions;
  • Support admissions processes, including JUPAS and non-JUPAS applications;
  • Analyze admission data and prepare statistical reports;
  • Liaise with academic and external parties on admissions and related functions;
  • Assist in system development and maintenance of admission websites;
  • Review and implement admission policies and procedures;
  • Provide support to committee work;
  • Perform other duties as assigned by the Registrar or delegates.

Requirements

  • A recognized degree with at least 2 years' relevant post-qualification experience in administration and supervision;
  • Excellent command of English and Chinese, including Putonghua;
  • Good interpersonal, communication, and data analytics skills;
  • A proactive attitude with strong organizational and problem-solving skills;
  • Good computer literacy and familiarity with technology in administration;
  • Capable of working independently and collaboratively within a team;
  • Strong commitment, ability to work under pressure, and capacity to adapt to new changes.

Compensation and Benefits

We offer an attractive remuneration package, including basic salary, end-of-contract gratuity, and discretionary incentive payment. Generous annual leave, staff-development sponsorships, medical and dental benefits, and life insurance coverage are also provided.

How to Apply

Candidates interested in this opportunity should submit their applications via the university's eRecruitment System. Please note that personal data collected will be used solely for considering your application for employment. For details, refer to the Personal Data (Privacy) Notice for Job Applicants on the university's website.



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