Administrative Coordinator
2 days ago
Eleven International is a leading cross-border marketing and communications agency that serves international Consumer Tech, B2B, and Web 3.0 brands.
We work closely with our clients as strategic partners, often playing a critical role in making an industry-defining impact and introducing new categories within the consumer technology industry.
Our clients are forward-thinking tech companies backed by top venture capital firms.
As a young and growing boutique agency, Eleven International has reached milestones through its commitment to both its clients and team members.
This role is ideal for a proactive and detail-oriented professional with 3-4 years of experience in an HR operations and administrative function, preferably in an agency.
Job Description- Provide high-level administrative support to the CEO, including managing schedules, travel arrangements, and correspondence.
- Act as a liaison between executives and internal/external stakeholders, ensuring clear communication and follow-ups.
- Prepare reports, presentations, and meeting materials as needed.
- Assist in project management by tracking deliverables and deadlines.
Key Responsibilities:
Operations & Process Management- Oversee and improve internal operational processes to enhance efficiency in agency workflows.
- Support agency-wide initiatives, ensuring alignment with company goals and best practices.
- Implement and refine administrative procedures, including vendor management and office administration.
- Support HR functions, including recruitment coordination, onboarding, and employee record maintenance.
- Assist in performance review processes, training programs, and employee engagement initiatives.
- Ensure compliance with HR policies and labor regulations.
- Coordinate payroll inputs and benefits administration in collaboration with finance teams.
Qualifications & Skills:
- 3-4 years of experience in an operational or administrative role – preferably in a PR, communications, or creative agency.
- Strong organizational skills with the ability to multitask and prioritize effectively.
- Excellent written and verbal communication skills in English and Mandarin Chinese.
- Proficiency in Microsoft Office Suite and other productivity tools (Google Workspace, project management software).
- Familiarity with HR processes, employment regulations, and best practices.
- Discretion and professionalism in handling confidential information.
- A proactive, solutions-oriented mindset with strong attention to detail.
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