Experience Manager
5 hours ago
Company Overview
Miramar Group is a renowned hospitality company committed to delivering exceptional guest experiences.
Key Responsibilities
- Guest Greeting: Provide a warm welcome to guests upon arrival and departure, making them feel valued and respected.
- Check-in/Check-out: Handle guest check-in, check-out, and provide accurate information to guests upon inquiry, ensuring seamless and efficient processes.
- Club Floor Support: Offer assistance at the club floor counter and lounge, delivering exceptional service and creating a warm atmosphere for discerning guests.
Requirements
- Education: Minimum diploma in Hotel studies.
- Experience: At least 1 year of experience in hotel operations, preferably in Front Office or Guest Relations area. Fresh graduates may also be considered.
- Languages: Excellent command of English and Chinese (Mandarin).
- Personality: Energetic, passionate, cheerful, and hospitable personality.
- Skills: Excellent interpersonal and communication skills with a friendly and guest-oriented attitude.
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