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Senior Commercial Growth Manager, B2B Payments and Lending
1 week ago
Job ID: 2912075 | Amazon Hong Kong Service Company Limited - D41
Amazon B2B Payments and Lending is seeking a Senior Commercial Growth Manager with proven experience in strategy and execution to lead our B2B lending business. You will have end-to-end ownership of the country/segment P&L, be responsible for setting the strategy to drive profitable growth to achieve targets, increasing SMB customers adoption, and execute experiments (pricing, eligibility, demand generation), creating strong partnerships with third-party lenders and running day-to-day operations.
The B2B lending category is fast growing and quickly evolving; you will play the critical role of being the chief commercial officer of your business. In this role, you will work with external senior executives and internal teams, have responsibility for revenue and profitability growth plans, relationship management, rapid experimentation with pricing and promotions, and monitoring and reacting to industry and competitive trends.
Key job responsibilities
- Lead Business Strategy and P&L Growth: Own the strategic direction and full P&L responsibility for the business/segment. Develop and execute long-term growth plans by leveraging deep market insights, competitive analysis, and performance metrics. Drive measurable results across key indicators, including credit utilization, partner success, and revenue growth.
- Drive Innovation and Demand Generation: Lead large-scale, transformative initiatives to fuel business growth and adoption. Harness advanced experimentation, data-driven strategies, and market intelligence to optimize customer engagement and expand program effectiveness. Shape the future of the business through innovative solutions.
- Deliver Strategic Growth and Customer-Centric Solutions: Identify customer needs and develop tailored strategies to enhance product offerings and market presence. Build and execute plans for new feature development, customer segment expansion, and long-term value creation, ensuring the program evolves ahead of market trends.
- Foster High-Impact Partnerships: Cultivate and strengthen strategic relationships with internal teams and external stakeholders to align on growth objectives and unlock synergies. Manage partnerships that drive innovation, ensure a superior customer experience, and elevate program performance.
- Lead Cross-Functional and Global Growth Initiatives: Champion high-priority initiatives that drive program innovation and scalability. Capture emerging market opportunities, enhance value-added services, and align strategies with global teams to ensure market relevance and impact at scale.
- Engage with Industry and Shape Market Strategy: Represent the organization at industry forums and through direct engagement with customers. Gather actionable insights from the market to refine go-to-market strategies and influence the organization's broader growth trajectory.
- Experience proactively growing customer relationships within an account while expanding their understanding of the customer's business
- Bachelor's degree or equivalent
- Experience owning program strategy, end-to-end delivery, and communicating results to senior leadership
- Experience using data and metrics to determine and drive improvements
- 6+ years of experience in end-to-end commercial P&L management and partnership management
- Demonstrated ability to think strategically and creatively while applying sound business judgment and quantitative analytics
- Excellent verbal and written skills to communicate complex issues and influence others internally and externally in both English and Mandarin Chinese
- Strong interpersonal skills and ability to gain respect from senior management and external executives.
- Self-starter who can excel in a fast-paced and fluid environment.
- MBA
- Prior experience in financial services/payments, particularly with regards to e-commerce, card payments, network brands
- Thoughtful leader with a solid understanding of financial services.
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
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