Senior Manager, Business Development and Partnership

Senior Manager, Business Development and Partnership HKT’s Digital Ventures bring to life innovations that take fintech, loyalty rewards and e-commerce to the next level. Leveraged by a high‑profiling loyalty program and big data of high future visibility, we run a very successful and promising digital ecosystem in Hong Kong. Key Responsibilities Observe market trends, changes and developments to identify opportunities and challenges, and provide ideas and assessment to maximize business strength and opportunities. Cultivate and maintain strong, long‑term relationships with partners for continuous reviews and explore potential to expand existing partnerships. Develop and implement tailored business development strategies to address the needs of different target audiences. Collaborate closely with external and internal cross‑functional teams to execute partnership initiatives that are aligned with the company’s goals and values. Lead and manage a team to drive revenue growth from B2B and B2B2C partnership portfolio. Develop and implement a comprehensive partnership strategy to meet OKRs and revenue targets. Acquire and manage collaborative strategic partners to identify new opportunities and customize collaborative proposals for mutual benefits and growth for targeted segments. Enhance brand visibility and achieve business objectives. Maintain strong relationship management with partners, ensuring ongoing engagement and satisfaction. Identify opportunities to expand existing partnership through upselling, cross‑selling or joint marketing activities. Stay up to date on industry trends, competitive landscape and emerging partnership opportunities; provide insight and recommendations for innovative product development plans. Collaborate with Agile teams and engineers to enhance customer experience (CX) for partnership interfaces, ensuring seamless UX, personalization and conversion optimisation. Manage the operation flow and ensure quality and timely delivery of services to customers. Develop policies, procedures and relevant monitoring systems to ensure SOP for critical processes. Coach and develop teammates, building a strong team culture with a growth and development mindset. Build a strong team culture with growth and development mindset, and monitor performance to achieve collective sales targets. Collaborate and coordinate with external and internal cross‑functional teams to execute partnership initiatives that are aligned with the company’s goals and values. Achieve team goals/KPI and maintain excellent working knowledge of Excel/PowerPoint. What we are looking for University degree in Finance, Marketing, eCommerce, Business or related discipline. 8+ years of working experience in sales, business development, or partnership roles, with at least 5 years in a supervisory level; experience in CRM or Loyalty is a definite advantage. Proven track record of achieving sales targets and developing successful partnership / business development strategies or campaigns. Demonstrated ability to lead and motivate teams, monitor performance, and achieve collective sales targets. Proven ability to influence, develop and empower stakeholders to achieve their best in a team‑oriented environment. Open to new ideas and agile in working; ability to drive/embrace change and transformation. Extensive negotiation skills, results‑driven and detail‑orientated with a hands‑on approach. Intelligent, willingness to adopt new technology, motivated self‑starter with strong interpersonal skills and work ethic. Proficiency in both spoken and written English and Chinese. #J-18808-Ljbffr