Customer Service Specialist

Officer, Customer Services (Phone Banking - General Banking) Post Date 05/09/2024 Division Retail Banking Department/Branch Direct Channels Responsible for answering customer enquiries, handling personal & corporate customers’ instructions/complaints and acquiring business through multiple channels, including but not limited to inbound phone banking,...

Job SummaryThe Customer Experience Specialist plays a vital role in ensuring that our guests have an exceptional experience in our retail stores. This involves interacting with guests to understand their needs, providing customized solutions, and facilitating seamless transactions.Key Responsibilities:Engage with guests to provide world-class customer...

Company OverviewUN News is committed to delivering high-quality customer service to our donors, recognizing their valuable contributions to our mission. Our team strives to create a positive and supportive environment, fostering growth and development among staff members. We are seeking a highly motivated and detail-oriented individual to join our Donor Care...

Bloomberg Accounting Operations is seeking a driven and enthusiastic individual to join the Hong Kong Customer Financial Services department. As part of this fast-paced team, you will learn various aspects of Accounts Receivable, Billing, and Contracts within the APAC Region.">Log all collection notes in our database or internal ticketing systemBe...

About the RoleWe are seeking a highly skilled Customer Service Ambassador to join our team at Bank Of China (Hong Kong) Limited.

Role OverviewAs a Service Policy Specialist, you will be responsible for providing exceptional customer service and ensuring timely resolution of policy-related queries. Key responsibilities include verifying client data in various systems, manually processing exceptional cases, and assisting other teams with ad-hoc tasks when required.Job Description:In...

At Lululemon Athletica, we are committed to creating a positive and inclusive environment for our guests. As a Customer Experience Specialist, you will be the face of our brand, providing world-class service and support to our customers.The role of the Educator is vital to our organization's success. Educators are experts in creating exceptional customer...

Company OverviewHang Seng Bank Limited is a leading financial institution in Hong Kong, committed to service excellence. Our people are our most valuable asset, playing a vital role in enhancing our performance for customers and providing best-in-class products and services.

Company OverviewDBS Bank (Hong Kong) Limited operates as a key player in the banking industry, providing a wide range of financial services to its customers.

Bloomberg seeks an enthusiastic and driven individual to join the Hong Kong Customer Financial Services department as a Financial Services Operations Specialist. The team is responsible for ensuring timely application of payments, resolving client queries, and maintaining positive relationships with customers.As part of this fast-paced team, you will learn...

Arcc Spaces, a shared workspace brand under Arcc Holdings, operates design-led spaces in Asia's gateway cities including Hong Kong SAR. By collaborating with a community of change makers and doers, Arcc Spaces drives innovation, learning, collaboration, and opportunities to create spaces that people love. Role Description This is a full-time on-site role...

Business OverviewAs a leading bank in Asia, DBS Consumer Banking Group is uniquely positioned to help customers achieve their goals and aspirations. Our extensive range of products and services, including deposits, investments, insurance, mortgages, credit cards, and personal loans, are designed to meet the diverse needs of our customers throughout their...

About Our TeamWe are a professional team dedicated to delivering top-notch customer services at Bank of China (Hong Kong) Limited.

Job Summary:We are seeking a professional to manage various tasks within the customer servicing area. The ideal candidate will be responsible for resolving tasks accurately and efficiently, while coordinating continuous improvement actions.About Our Ideal Candidate:Operate within the customer servicing area to manage tasks effectivelyEnsure efficient...

About Dah Sing GroupThe Dah Sing Group is a leading financial services organization in Hong Kong, offering banking, insurance, and other related services through its expanding network of over 70 branches in Hong Kong, Macau, and Mainland China.We value a culture that promotes caring, teamwork, and progressiveness. We recognize individual differences in...

About AIA International LimitedAt AIA, we're on a mission to create a healthier, more sustainable future for everyone. Our goal is to help people live Healthier, Longer, Better Lives by 2030.We believe that ambitious individuals who share our vision can make a real difference in shaping the future. That's why we're looking for talented professionals like you...

Job Description:As a Customer Services Officer at Bank Of China (Hong Kong) Limited, you will play a crucial role in delivering exceptional customer experiences through counter transactions.Main Responsibilities:Provide quality customer service by efficiently handling counter transactions.Cross-sell retail banking products to existing customers.Support the...

Digital Program Specialist - Custom Solution The Asian Infrastructure Investment Bank (AIIB) is a multilateral development bank whose mission is Financing Infrastructure for Tomorrow in Asia and beyond—infrastructure with sustainability at its core. We began operations in Beijing in 2016 and have since grown to 110 approved members worldwide. We are...

Company OverviewHang Seng Bank Limited: A Leader in Financial ServicesAt Hang Seng Bank Limited, we are committed to delivering exceptional customer service and providing a dynamic working environment for our employees. Our team is dedicated to attracting high-calibre talent and offering competitive compensation packages.Job DescriptionPrincipal...

Responsibilities: Introduce digital banking services to customers in bank hall. Enhance digital customer services experience and collect customer feedback/suggestions for improvement. Handle customers' inquiries and escalate when appropriate according to supervisor’s guidance. Support branch administrative and operational duties as required. Minimum...