Service Policy Specialist

8 hours ago


Hong Kong, Central and Western District, Hong Kong SAR China AIA Hong Kong and Macau Full time
Role Overview
As a Service Policy Specialist, you will be responsible for providing exceptional customer service and ensuring timely resolution of policy-related queries. Key responsibilities include verifying client data in various systems, manually processing exceptional cases, and assisting other teams with ad-hoc tasks when required.

Job Description:
In this role, you will be part of a dynamic team that aims to deliver outstanding customer experiences. Your key responsibilities will include:
  1. Verifying client data in various systems.


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