Senior Policy Administration Manager
12 hours ago
About Us
Harvest Personnel Agency is a renowned recruitment agency dedicated to providing exceptional services to our clients and candidates alike. Our team of experts works tirelessly to ensure that we deliver results-driven solutions that meet the evolving needs of the industry.
Job Summary
We are seeking an experienced Sr Manager to join our esteemed organization. The successful candidate will be responsible for leading our Policy Owner Services (POS) team to maintain high standards of service delivery and achieve agreed service levels in policy administration.
Key Responsibilities
- Strategic Leadership: Provide visionary leadership to the POS team, driving excellence in policy administration and ensuring seamless execution of business objectives.
- Policy Change Management: Develop and implement policies and procedures that align with company regulations and requirements, ensuring compliance and minimizing risk.
- Data Analysis: Conduct thorough data analysis to identify trends, potential risks, and opportunities for improvement, informing strategic decisions and driving business growth.
- Performance Management: Regularly review and manage team performance, providing guidance, training, and development opportunities to enhance individual and collective capabilities.
- Digitization and Automation: Identify areas for digitization and automation, promoting the adoption of new technologies and processes to improve operational efficiency and reduce costs.
- New Product Development: Participate in the development of new products and services, supporting relevant system enhancements and AML-related tasks.
- Relationship Management: Foster strong relationships with distribution channels, conducting regular agency visits to build trust and drive business growth.
Requirements
- Education: University Graduate or above.
- Experience: 8-10 years of experience in policy administration in life insurance.
- Skills: Strong analytical skills, attention to detail, excellent communication skills, independence, self-motivation, and ability to work under pressure.
- Qualifications: Keen on building, managing, and developing relationships; strong execution with ability to meet tight deadlines.
- Technical Skills: Excellent Microsoft Office skills (Excel, Word, PowerPoint, and Outlook).
Location: Wanchai
Salary: Negotiable
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