User Growth Operations Lead
1 week ago
Support for Key Region Growth : Gain in-depth understanding of growth initiatives including KOLs, digital advertising, referrals, and more.
Regional Event Planning and Execution : Support market activities including but not limited to new user incentives, trading competitions, cashback promotions, and festive campaigns.
Localized Activity Support : Collaborate with regional leads to deeply understand local market needs, designing activity content, promotional materials, and participation rules tailored to local cultures and user preferences.
User Growth : Drive user growth and engagement rates through innovative activity designs and effective promotional strategies.
User Operations and Data Management : Leverage data insights to segment users and develop differentiated operational strategies to improve retention and repurchase rates.
Cross-Department Collaboration and Resource Integration : Work with product, marketing, branding, data, and regional teams to ensure efficient resource utilization and smooth execution of activities.
Regional Support : Provide content, resources, and tools to regional market teams, ensuring alignment between regional execution and headquarters' strategies.
Multi-Department Communication : Collaborate with marketing, design, and tech teams to ensure seamless integration of activity pages, rules, and reward distribution.
Job Requirements- Over 3 years of experience in user operations or event operations, with preference for candidates who have supported markets across multiple regions or countries.
- Proven experience in planning and executing large-scale market activities, with expertise in designing and implementing regional market campaigns from scratch.
- Familiarity with the cryptocurrency/blockchain industry, including market dynamics, user preferences, and industry trends.
- Strong project management skills, capable of driving multiple regional projects in a fast-paced environment.
- Fluent in both Chinese and English, with the ability to support communication and collaboration across diverse regions and cultures.
- Ability to effectively communicate and collaborate with cross-regional and cross-departmental colleagues to ensure successful activity execution.
- Quick to adjust and respond to market changes, user feedback, and data fluctuations.
- Capable of designing creative user activities to enhance participation and loyalty.
Mid-Senior level
Employment typeFull-time
Job functionBusiness Development
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