Operations Lead

7 days ago


Hong Kong, Central and Western District, Hong Kong SAR China KuCoin Exchange Full time

We are looking for a seasoned professional to fill the role of Senior Region Growth Operations Lead. As a key player in our operations team, you will be responsible for developing and implementing comprehensive growth strategies across multiple regions.

Responsibilities
  • Regional Growth Initiatives: Design and execute region-specific growth initiatives that drive user engagement and retention.
  • Event Planning and Execution: Support market activities across various regions, including Europe, Australia, and the Middle East.
  • Activity Localization: Collaborate with regional leads to create localized content that resonates with local cultures and user preferences.
  • User Engagement: Develop and implement promotional strategies to drive user acquisition and engagement.
Data-Driven Decision Making
  • User Segmentation: Leverage data insights to categorize users and develop targeted operational strategies to improve retention and repurchase rates.
Cross-Functional Collaboration
  • Team Collaboration: Work closely with product, marketing, branding, data, and regional teams to ensure smooth execution of activities.
  • Resource Allocation: Optimize resource allocation to achieve regional growth goals.
  • Communication: Ensure effective communication between departments to ensure successful execution of activities.


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