Loans Operations Team Lead

4 days ago


Hong Kong, Central and Western District, Hong Kong SAR China MUFG Full time
Job Description: As a Senior Operations Manager at MUFG, you will play a vital role in leading projects and representing the Loans Operations department. Your responsibilities will include project leadership, technical expertise, communication, and performance monitoring.

Main Objectives:
  1. To lead projects and act as a representative for the Loans Operations department.
  2. To serve as a technical expert, reviewing complex transactions and supervising team development.
  3. To maintain close communication with Global Operation Services (GOS) and monitor their performance.
  4. To perform checks on complex operational issues escalated by less experienced team members.
  5. To investigate operational incidents, establish countermeasures, and prepare draft reports for the Head of Department.

Key Requirements:
  • An undergraduate degree in Business Administration is desirable.
  • A minimum of 10 years' experience in bank operations, with at least 5 years at manager level.
  • Extensive experience in Banking Operations, with a strong understanding of Banking products.
  • Strong personal integrity and control mindset.
  • Leadership quality on process, people, and service excellence.


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