Loans Operations Department Head

1 week ago


Hong Kong, Central and Western District, Hong Kong SAR China MUFG Full time
Key Responsibilities
  • Project Leadership and Representation: Lead projects and act as a representative for the Loans Operations department when the department is a relevant stakeholder.
  • Technical Expertise and Supervision: Serve as a technical expert, review complex transactions, supervise the team's development, and provide training as needed.
  • Communication and Performance Monitoring: Maintain close communication with Global Operation Services (GOS), monitor their performance and daily work to ensure accuracy and adherence to the SLA.
  • Operational Issue Resolution: Perform checks on complex operational issues escalated by less experienced team members.
  • Incident Investigation and Reporting: Investigate operational incidents, establish countermeasures, and prepare draft reports for the Head of Department.

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