Head of Department

5 days ago


Hong Kong, Central and Western District, Hong Kong SAR China MUFG Full time
About the Role: We are seeking a highly skilled Senior Operations Manager to join our team at MUFG. In this role, you will lead projects and represent the Loans Operations department, serving as a technical expert and providing training as needed.

Responsibilities:
  • Lead projects and act as a representative for the Loans Operations department.
  • Review complex transactions and supervise team development.
  • Maintain close communication with Global Operation Services (GOS) and monitor their performance.
  • Perform checks on complex operational issues escalated by less experienced team members.
  • Investigate operational incidents, establish countermeasures, and prepare draft reports for the Head of Department.

Requirements:
  • A minimum of 10 years' experience in bank operations, with at least 5 years at manager level.
  • Extensive experience in Banking Operations, with a strong understanding of Banking products.
  • Strong personal integrity and control mindset.
  • Leadership quality on process, people, and service excellence.


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