Head of Department, Customer Service

About the Role: We are seeking a highly skilled Senior Operations Manager to join our team at MUFG. In this role, you will lead projects and represent the Loans Operations department, serving as a technical expert and providing training as needed.Responsibilities:Lead projects and act as a representative for the Loans Operations department.Review complex...

The Hong Kong Trade Development Council is seeking a highly skilled and experienced professional to lead our Exhibition Services Department as a Head. The ideal candidate will have a strong background in exhibition design and management.Key Responsibilities:Lead a team of designers and coordinators to deliver high-quality exhibition designsDevelop and...

At International Executive Service Corps, we are seeking a highly skilled and experienced Senior Customer Services Manager to lead our customer service team. Reporting to the Head of Direct Channels, this role will be responsible for designing and delivering training programs, managing campaign development, and overseeing the daily operations of the contact...

Head of Commercial Banking Department (Job ID: 4721) Responsibilities: Manage the department and formulate strategies to achieve the overall financial and business targets set by the Bank in the Commercial Banking business segment Deepen client relationships with existing commercial clients and solicit new clients/businesses Lead and coach the sales team...

Key ResponsibilitiesProject Leadership and Representation: Lead projects and act as a representative for the Loans Operations department when the department is a relevant stakeholder.Technical Expertise and Supervision: Serve as a technical expert, review complex transactions, supervise the team's development, and provide training as needed.Communication and...

Customer Service OfficerJob No.: 493735Employment Type: Full timeDepartments: Personal Banking and Wealth Management DepartmentJob Functions: Customer Services, Relationship ManagementResponsibilities:Champion the one-stop personal banking services at branchesDeliver quality customer services through counter transactionsIdentify existing and prospective...

Reporting to Head of Direct Channels, you are responsible for leading and managing the team on training, support, and campaign management. Provide all-rounded training to customer services frontline to ensure efficient and quality services are delivered. Also, provide support to the Customer Services Team to smoothen the overall team's operation....

About UsThe Bank of China is a leading financial institution with a long history of providing exceptional service to our customers. We are committed to delivering high-quality results and improving customer satisfaction.Our TeamWe are seeking a Senior Quality Assurance Manager to join our team at the Bank of China. As a key member of our organization, you...

Job OverviewThe Bank of China is seeking a talented Customer Service Manager to join our Personal Banking and Wealth Management Department. This role is responsible for delivering quality customer services through counter transactions, supporting back-end branch operations, and cross-selling retail banking products.Key ResponsibilitiesDeliver quality...

Job Overview:We are seeking a highly experienced Kitchen Department Head to join our team at Sino Hotels. As a key member of our management staff, you will be responsible for managing and overseeing the daily operation of our company kitchen.Key Requirements:Minimum 10 years' experience in Guangdong or Chinese cuisine restaurantStrong leadership &...

Job OverviewThe Bank of China is seeking a Senior Quality Assurance Manager to lead the identification and classification of initiatives into a structured customer experience and service excellence framework. The successful candidate will foster a customer-centric spirit by facilitating best practice sharing, devising and implementing Service Excellence...

Head of Analytics and Modelling RoleAt the Bank of China, we are looking for an experienced Head of Analytics and Modelling to join our team. As a key member of our Personal Banking Risk And Integrated Management Department, you will be responsible for leading our analytics and modelling efforts.The ideal candidate will have a strong background in risk...

About the RoleWe are looking for a highly motivated and experienced Personal Banking Officer to join our team in the Customer Services department. As a key member of our team, you will be responsible for providing exceptional customer service, supporting back-end branch operations, and identifying opportunities to grow our business.ResponsibilitiesProvide...

Head of English at Oakridge International School, BengaluruOur school is a dynamic community that values academic excellence, innovation, and creativity. We are seeking an experienced and passionate teacher to lead our English department and contribute to the development of our students.The successful candidate will have a deep understanding of the English...

Job SummaryWe are seeking a seasoned professional to lead our Commercial Banking Department. The ideal candidate will have extensive experience in commercial banking, relationship management, and strategic planning.Main ResponsibilitiesDepartment Leadership: Oversee the day-to-day operations of the Commercial Banking Department, ensuring alignment with...

About the RoleThis role is responsible for delivering exceptional front desk services to our members, including handling phone calls, customer inquiries, venue reservations, and complaints.Key ResponsibilitiesDeliver front desk services, ensuring a welcoming and efficient experience for all membersPerform general administrative tasks, including data entry...

FIND YOUR 'BETTER' AT AIA We don't simply believe in being 'The Best'. We believe in better - because there's no limit to how far 'better' can take us. We believe in empowering every one of our people to find their 'better' - in the work they do, the career they build, the life they live and the difference they make. So that together we can support even...

6 days ago Be among the first 25 applicantsResponsibilities:Develop and implement the company's overall risk management strategy, ensuring compliance with industry regulations and business needs.Identify potential risks in the company's operations, including market risk, operational risk, compliance risk, and technical risk.Ensure the company's operations...

Senior Quality Assurance Manager, Service QualityJob No.: 499461Employment Type: Full timeDepartments: Personal Banking and Wealth Management DepartmentJob Functions: Quality Assurance, Business SupportResponsibilities:Lead the identification and classification of initiatives into a structured customer experience and service excellence framework, including...

Head of Digital WealthJob No.: 499398Employment Type: Full timeDepartments: Personal Digital Banking Product DepartmentJob Functions: Business Development, Information Technology, Project Management, FinTechResponsibilities:Closely and proactively collaborate with product managers to explore online product sales opportunities.Manage product UX/UI design to...