Global User Operations Strategist
6 days ago
About the Role:
We are seeking a highly skilled and experienced Global User Operations Strategist to join our team at KuCoin Exchange. As a key member of our operations team, you will play a critical role in driving user growth and engagement rates through innovative activity designs and effective promotional strategies.
Key Responsibilities:
- Develop and execute large-scale market activities across multiple regions or countries.
- Design and implement regional market campaigns from scratch, leveraging data insights to segment users and develop differentiated operational strategies.
- Collaborate with cross-regional and cross-departmental colleagues to ensure successful activity execution, including product, marketing, branding, data, and regional teams.
- Provide content, resources, and tools to regional market teams, ensuring alignment between regional execution and headquarters' strategies.
- Familiarity with the cryptocurrency/blockchain industry is required, including market dynamics, user preferences, and industry trends.
Requirements:
- Over 3 years of experience in user operations or event operations, with preference for candidates who have supported markets across multiple regions or countries.
- Proven experience in planning and executing large-scale market activities.
- Strong project management skills, capable of driving multiple regional projects in a fast-paced environment.
- Fluent in both Chinese and English, with the ability to support communication and collaboration across diverse regions and cultures.
- Ability to effectively communicate and collaborate with cross-regional and cross-departmental colleagues to ensure successful activity execution.
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