Cartrack | Collection Officer
2 days ago
Responsibility
- Call and pursue collections and negotiate with customers regarding their payment schedules.
- Escalate customer disputes or inquiries to relevant departments and ensure proper follow-up.
- Daily update of aging report.
- Issuance of monthly payment reminder letters and Statements of Account.
- Process relevant debt recovery actions for further actions.
- Other ad-hoc duties as assigned by Supervisor/Manager.
Requirements
- Diploma holder.
- Only candidates with experience in SMEs will be considered.
- 2+ years of experience in a collections role or related function.
- Advanced proficiency in Microsoft Excel, including solid experience with advanced formulas.
- Excellent analytical skills with the ability to create and present detailed reports.
- Strong problem-solving attitude and adaptability.
- Excellent communication and interpersonal skills.
- Ability to work both independently and as a team player.
- Strong administration skills.
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