Technical Support
3 months ago
Technical Support (Lantau) (3 month contract)
Client Description
Job Description
- On-time tickets response
- Desktop break or fix
- Provide IMAC services and remote support e.g. via TeamViewer
- Standby services is required
- Application support by provided procedure
- Responsible for inventory update and spare parts management
- Vendor Escort
- On-time escalation based on procedure and commit in SLAs
- Handle user/support parties feedback
- Skills support on MS Win 8 and MS office applications
Job Requirements
- Diploma or above in Computer Science, Information Technology or related disciplines
- 2 years of relevant experience
- Good communication skills both written and oral in English and Chinese
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