Technical Support

3 months ago


hong kong, Hong Kong SAR China Classy Wheeler Limited Full time

Technical Support (Lantau) (3 month contract)

Client Description

Job Description

  • On-time tickets response
  • Desktop break or fix
  • Provide IMAC services and remote support e.g. via TeamViewer
  • Standby services is required
  • Application support by provided procedure
  • Responsible for inventory update and spare parts management
  • Vendor Escort
  • On-time escalation based on procedure and commit in SLAs
  • Handle user/support parties feedback
  • Skills support on MS Win 8 and MS office applications

Job Requirements

  • Diploma or above in Computer Science, Information Technology or related disciplines
  • 2 years of relevant experience
  • Good communication skills both written and oral in English and Chinese
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