Technical Support Engineer
4 months ago
SW8085 | 27 Nov 2020 Technical Support Engineer
Responsibilities- Provide technical support, incident handling, and service improvement services to clients on system components.
- Perform installation, configuration, administration, and troubleshooting.
- Handle incidents and liaise with external vendors on hardware and application software.
- Provide system helpdesk support and manage change requests.
- Diploma or above in Information Technology or equivalent.
- Minimum 3 years of IT experience in system support and administration.
- Experience in IT system helpdesk support, handling change requests, and user requests.
- Experience in supporting physical and/or virtual servers.
- Experience in administration, support, and operation on hypervisor, storage, or server components is preferred.
- Experience in Linux Red Hat is preferred.
- Willing to work on shifts (3 shifts per day) to ensure 7 x 24 support to the system.
- Candidates with more experience will be considered for the Senior System Engineer position.
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