Client Solutions Manager, Retail, FinServ

4 days ago

Hong Kong, Central and Western District, Hong Kong SAR China Meta Full time

Client Solutions Manager, Retail, FinServ & Healthcare, Hong Kong and Taiwan

The Client Solutions Manager of Meta's Greater China team is an individual with proven experience in scoping, developing and implementing strategies and plans that increase business impact via solution-driven and business consultancy. We are proud of our progress in building and managing key relationships, serving as a platform and product expert, and leading media planning and measurement for our diversified advertiser portfolio ranging from Fortune 500 corporations to start-ups. This role is embedded in the sales team to build executional and functional partnerships, use data and analytics to devise comprehensive solutions for our clients, and drive revenue by negotiating and optimizing opportunities that deliver on our client's business objectives. This position will be based in our Hong Kong office, servicing our diversified advertisers across the Hong Kong and Taiwan market. Business travel is required based on business needs.

Responsibilities
  • Marketing & Advertising Strategy and Solution Consultancy:
    • In partnership with Client Partner and Industry Manager, analyze client situations and devise integrated marketing and advertising strategies that optimally incorporate Meta solutions to maximize client value.
    • Use data, insights, and market intelligence to identify opportunities and guide strategy and implementation of Meta solutions.
    • Serve as an external product consultant educating clients and agencies on product solutions and driving product adoption.
    • Drive product innovation internally with cross-functional partners based on market trends and emerging needs of clients.
  • Media & Measurement Planning, Execution and Optimization:
    • Provide consultation on media planning and creative recommendation structure, manage the implementation of campaigns to deliver against client business objectives.
    • Outline and oversee measurement schemes, tracking, and results delivery to study the effectiveness of Meta solutions.
    • Oversee budget spend, manage analytics and dashboards, and provide optimization and real-time recommendations.
    • Collaborate with Client Partner & Industry Manager to exceed sales and yield goals for the assigned book of business.
    • Deliver and meet expectations on internal operational tasks with project management skills.
    • Manage complex external and internal work streams, and optimize clients' advertising operation modes to meet business objectives.
    • Oversee internal account operations, including troubleshooting and fixing issues, monitoring and alerting ads policy violations, and setting up account and financial details.
  • Build and manage relationships with both Chief-level executives and front-line stakeholders in clients and agencies (media, creative, Meta Business Partners, etc.).
  • Collaborate closely with a diverse group of internal cross-functional teams.
Minimum Qualifications
  • 5+ years experience working directly with marketing (in-house or agency), media and/or consulting firms and demonstrated leadership skills required.
  • Effective and creative problem-solving and decision-making skills.
  • Experience working effectively with cross-functional teams and all levels of management (internally and externally).
  • Capacity to manage multiple projects while maintaining strict attention to details.
  • Capacity to effectively present to build ongoing relationships with external clients.
  • Advanced Excel skills and experience with data analysis.
  • Fluent in English, Cantonese, and Mandarin.
Preferred Qualifications
  • Understanding of branding & direct response management marketing framework, advertising on both traditional and digital media, advertiser and agencies objectives, KPI, and operation model/process is a plus.
  • Understanding of the Retail, Financial Services & Healthcare industry, landscape, and business trends will be a plus.
  • Extensive experience as a Meta Platform user and familiarity with Meta's ad solutions preferred.
  • Demonstrated hands-on experience with Meta's ad solutions, including operation, optimization, and execution.

Success in this position requires significant relationship management skills, consultative sales experience, analytical skills, a passion for client service, a "challenger" attitude, and the expertise to thrive in a dynamic, team-focused environment delivering against tight deadlines.

About Meta

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram, and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology.

Meta is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.

Meta is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, fill out the Accommodations request form.

Apply for this job and take the first step toward a rewarding career at Meta.

#J-18808-Ljbffr

  • Retail and FinServ Client Advisor

    4 days ago

    Hong Kong, Central and Western District, Hong Kong SAR China Meta Full time

    Job DescriptionThe Retail and FinServ Client Advisor will be responsible for building and managing relationships with key stakeholders in the retail and financial services industries. This includes identifying business opportunities, developing strategic plans, and implementing effective solutions to drive growth and revenue.You will work closely with...

  • Retail Media Strategist

    7 days ago

    Hong Kong, Central and Western District, Hong Kong SAR China DFI Retail Group Full time

    About Us: At DFI Retail Group, we hire the most resourceful and brightest digital marketing and sales talent to make a difference in a fast moving, dynamic team with start-up mentality. We are integral part of DFI Retail Group, a leading pan-Asian retailer operating under several well-known brands across food, health and beauty, home furnishings, and more....

  • Senior Retail Solutions Consultant

    6 days ago

    Hong Kong, Central and Western District, Hong Kong SAR China W-Consulting Company Ltd. Full time

    Sales Manager, PLM Solutions (can be based anywhere in China)-Retail IndustryWe are currently seeking a highly experienced and motivated Retail PLM Solutions Sales Professional to join our team at W-Consulting Company Ltd. Our client is one of the global top PLM solution vendors, expanding their market footprints in China.Key Responsibilities:Generate...

  • Retail PLM Solutions Sales Professional

    6 days ago

    Hong Kong, Central and Western District, Hong Kong SAR China W-Consulting Company Ltd. Full time

    Sales Manager, PLM SolutionsWe are looking for a seasoned Retail Solutions Consultant to lead our PLM Solutions Sales efforts in China. Our client is a leading provider of PLM solutions, seeking to expand their presence in the Chinese Retail market.About the Role:Develop and execute sales strategies to drive business growth in the China Retail...

  • Retail Media Strategist

    3 days ago

    Hong Kong, Central and Western District, Hong Kong SAR China DFI Retail Group Full time

    About UsAt DFI Retail Group, we hire the most resourceful and brightest digital marketing and sales talent to make a difference in a fast moving, dynamic team with start-up mentality. We are looking for a Regional Talent Acquisition Manager - Tech, eComm, Yuu & Digital to join our DFI Media team.Customer Relationship Management: Build and maintain...

  • Retail Sales Leadership Position

    5 days ago

    Hong Kong, Central and Western District, Hong Kong SAR China DFI Retail Group Full time

    Avoiding the challenges of a start-up mentality, we hire the most resourceful and brightest digital marketing and sales talent to make a difference in a fast moving, dynamic team at DFI Retail Group. We are integral part of a leading pan-Asian retailer operating under several well-known brands across food, health and beauty, home furnishings, and more.This...

  • Senior Sales Manager

    5 days ago

    Hong Kong, Central and Western District, Hong Kong SAR China DFI Retail Group Full time

    1 week ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. Direct message the job poster from DFI Retail Group Regional Talent Acquisition Manager - Tech, eComm, Yuu & Digital @ DFI Retail | IHRP-CP | CEI Do you want to make a tangible impact for some of the top brands in Hong Kong, serving an engaged...

  • Retail Banking Solutions Head

    19 hours ago

    Hong Kong, Central and Western District, Hong Kong SAR China PAObank Full time

    Job Description:We are seeking an experienced Retail Banking Solutions Head to lead our product strategy and development efforts, focusing on improving customer experience and driving growth. As a key member of our team, you will be responsible for developing retail product strategies and functional features that meet the needs of our customers and stay...

  • Meta Client Partnerships Manager

    4 days ago

    Hong Kong, Central and Western District, Hong Kong SAR China Meta Full time

    Client Partnership ManagerWe are seeking an experienced Client Partnership Manager to join our team. As a key member of our organization, you will be responsible for building and managing relationships with key stakeholders in the retail and financial services industries.Your primary objective will be to identify business opportunities, develop strategic...

  • Client Solutions Manager, Apps

    2 weeks ago

    Hong Kong, Central and Western District, Hong Kong SAR China Meta Full time

    Client Solutions Manager, Apps & Games, Greater ChinaThe Client Solutions Manager of Meta's Greater China team is a strategic and enthusiastic solution driver and business consultant who puts our customers at the core. This is an outstanding opportunity to build and manage key relationships, be a platform and product expert, serve as a trusted adviser in...

  • PLM Solutions Business Development Manager

    6 days ago

    Hong Kong, Central and Western District, Hong Kong SAR China W-Consulting Company Ltd. Full time

    Senior Retail Solutions Consultant - PLM SolutionsWe are seeking a seasoned Senior Retail Solutions Consultant to lead our PLM Solutions Sales efforts in China. Our client is a leading provider of PLM solutions, seeking to expand their presence in the Chinese Retail market.About the Role:Develop and execute sales strategies to drive business growth in the...

  • Fashion Retail Manager

    5 days ago

    Hong Kong, Central and Western District, Hong Kong SAR China CHLOECHEN LTD Full time

    We are looking for a skilled Fashion Retail Manager to oversee the day-to-day operations of our retail stores in Hong Kong. The ideal candidate will have a minimum of 3+ years of experience in retail sales, preferably in fashion or high-end boutiques.As a Fashion Retail Manager, you will be responsible for managing sales teams, maintaining store displays,...

  • Sales Manager, PLM Solutions

    2 weeks ago

    Hong Kong, Central and Western District, Hong Kong SAR China W-Consulting Company Ltd. Full time

    Sales Manager, PLM Solutions (can be based anywhere in China)-Retail IndustryWe are currently looking for an experience and motivated PLM Solutions Sales Manager to join one of our clients in China. They are one of the global top PLM solution vendors in expanding their market footprints in China.Responsibilities:• Generate business leads and revenue for...

  • Senior Sales Executive

    4 days ago

    Hong Kong, Central and Western District, Hong Kong SAR China DFI Retail Group Full time

    Company OverviewDFI Retail Group is a leading pan-Asian retailer operating under several well-known brands across food, health and beauty, home furnishings, and more.Job DescriptionWe are seeking a Senior Sales Manager to lead and run our sales team, defining and executing sales strategies, and driving media revenue growth.Required Skills and...

  • Digital Marketing Director

    7 days ago

    Hong Kong, Central and Western District, Hong Kong SAR China DFI Retail Group Full time

    Job Requirements: To succeed in this role, you will need:Key Skills and Qualifications: Bachelor's degree in business administration, sales, marketing, or a related field; a master's degree or MBA is preferred 8-10+ years of experience in sales, with at least 5 years in a leadership role in Hong Kong Proven experience in a senior sales leadership role with...

  • China Retail Market Growth Specialist

    6 days ago

    Hong Kong, Central and Western District, Hong Kong SAR China W-Consulting Company Ltd. Full time

    Growth Specialist - China Retail MarketWe are recruiting a highly skilled Business Development Manager to spearhead our PLM Solutions Sales efforts in China. Our client is a global leader in PLM solutions, aiming to establish a strong presence in the Chinese Retail market.About the Opportunity:Develop and execute business growth strategies for the China...

  • Retail excellence

    3 weeks ago

    Hong Kong, Central and Western District, Hong Kong SAR China Tbwa ChiatDay Inc Full time

    Retail Excellence & Training Manager, Global Kowloon, Hong Kong Purpose of Position CASETi FY is one of the leading global lifestyle brands to offer customizable tech accessories. We're industry leaders when it comes to trend forecasting and protecting what matters most; the community platform for creativity and self-expression. The Global Retail Excellence...

  • China Retail Manager

    7 days ago

    Hong Kong, Central and Western District, Hong Kong SAR China ConnectedGroup Full time

    About the JobConnectedGroup is seeking a highly skilled and experienced Area Sales Manager to lead our luxury goods business in the Greater China region.The ideal candidate will have a strong background in key account management, retail management, and marketing, with a keen understanding of the Chinese business culture and market trends.This role requires a...

  • Cross-border Relationship Manager for Retail Banking and Private Wealth

    6 days ago

    Hong Kong, Central and Western District, Hong Kong SAR China Gravitas Recruitment Group Full time

    About UsWe are a leading recruitment agency with a strong focus on the finance industry. Job DescriptionThe successful candidate will be responsible for developing and managing relationships with mainland Chinese clients in retail and high-net worth segments. This includes providing comprehensive wealth management solutions, identifying cross-selling...

  • Client Solutions Manager, eCommerce, Greater China

    1 week ago

    Hong Kong, Central and Western District, Hong Kong SAR China Meta Full time

    Client Solutions Manager, eCommerce, Greater ChinaThe Client Solutions Manager of Meta's Greater China team is a strategic and enthusiastic solution-driver and business consulting specialist who puts our customers at the core. This is an outstanding opportunity to build and manage key relationships, be a platform and product expert, serve as a trusted...