Branch Customer Service Officer

4 months ago


new territories, Hong Kong SAR China Global Executive Consultants Ltd. Full time
Branch Customer Service Officer - Bank (18K – 23K) (Ref. No.: 26573)

Our client, a Leading Bank, is looking for a high-caliber person to fill the position.

Working Time: Monday to Friday from 9am-5pm (working hours can be negotiated)

Location: branches (HK island/ Kowloon/ New Territories)

Responsibilities:

  • Answering basic customer enquiries at branches
  • Guiding customers to relevant staff for providing professional services and cross-selling opportunities

Job Requirements:

  • Tertiary education or above
  • Mature, responsible and self-motivated
  • Good communication and customer service skills
  • Good command of spoken Chinese and English
  • Proficient in using mobile apps, tablets, and PC
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