Retail Business Optimization Specialist

2 weeks ago


new territories, Hong Kong SAR China AS Watson Full time

About the Role

We are seeking a highly skilled Retail Business Optimization Specialist to join our team at AS Watson. In this role, you will be responsible for planning and executing offline and online retail platform projects, collaborating with Group tech teams and local BU operations teams to deliver exceptional retail customer experiences.

Salary Range

The estimated annual salary for this position is between HK$750,000 - HK$1,200,000, depending on experience.

Key Responsibilities

  • Develop and maintain business process documentation, including workflows, use cases, and requirements.
  • Communicate clear requirements and functional specifications with Group tech teams and regional teams on process designs and improvement areas.
  • Work closely with Group Tech teams and local teams to drive deliverables, including preparation of test plans, test data, and system documentation, as well as providing UAT and cutover support.
  • Assist the Project Team in managing requirements documentation, reviews, prioritization, and validation activities.

Requirements

  • Solid experience in Business Analysis or Business Process Flow Improvement Projects.
  • Strong business domain knowledge in the Retail Industry with proven experience in business processes streamlining.
  • Detail-oriented, analytical, and inquisitive, with hands-on experience in Agile Scrum, Confluence & Jira being a plus.
  • Good communication skills with high proficiency in both written and spoken English and Cantonese/Mandarin.
  • Candidates with more experience would be considered for Business Analysis Lead positions.

Benefits

  • Convenient office location, less than 5 minutes' walk from MTR.
  • Free round-trip lunchtime shuttle bus services to Shatin.
  • Comprehensive Medical and Life insurance coverage, including your spouse and children.
  • Well-equipped Gym inside our office building.
  • Onsite Clinic and Lactation Room.

About Us

AS Watson is an award-winning international company with 16,400+ stores across 29 markets in Asia and Europe. We believe in teamwork and the importance of personal growth, making us an excellent choice for professionals looking to advance their careers.



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