TIME's group | Customer Service/Helpdesk Support

At TIME's group, we are seeking a highly skilled Customer Service/Helpdesk Support Specialist to join our team. As a key member of our customer servicing area, you will be responsible for performing operational tasks efficiently and effectively to achieve our service level targets.Primary Responsibilities:Channel handling - Emails & ChatEnsure efficient...

About Us:The TIME's Group is committed to delivering exceptional customer experiences. We are seeking a dedicated individual to join our team as a Helpdesk Operations Specialist.Key Responsibilities:Assist customers via phone, email, or chat, ensuring timely resolution of their inquiriesProvide accurate and detailed information about products and...

KELY Support Group (“KELY”) is a non-profit organisation that has been serving Hong Kong’s youth for over 30 years. We believe that every young person has the power to reach their full potential and overcome the many external and internal challenges they face with the right resources and support. Our mission is to equip young people with the skills,...

About the Role: Grade Level (for internal use): 09 The Team: Founded by the world’s leading investment banks, Visible Alpha, now part of S&P Global, is dedicated to creating the most comprehensive company and industry analysis in the market since 2015. Our employees are the backbone to creating and delivering investment research solutions. Our team...

Job DescriptionGreet and assist customers, leveraging skills to promote exceptional customer experiences.Key Responsibilities: Manage the bank hall environment to optimize customer flow and automate banking processes. Define customers' needs and collaborate with frontline staff to ensure satisfaction.Requirements Diploma or above qualification. At least...

About Dah Sing Group The Dah Sing Group is a leading financial services group in Hong Kong offering banking, insurance, financial and other related services through its growing network of over 70 branches in Hong Kong, Macau and Mainland China. Our currency is caring, teamwork and progressiveness. We accept that everyone is unique and different in talent,...

Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team at TIME's group in the HK markets.About the RoleThis role involves performing operational tasks within the Customer Servicing area, with a focus on delivering exceptional customer service and achieving fixed service level targets.Responsibilities include handling...

As a Business IT Infrastructure Manager at Pure Hong Kong, you will play a pivotal role in overseeing the company's IT operations. With a focus on efficiency and performance, this position offers an exciting opportunity to make a significant impact.The ideal candidate will possess strong knowledge of network and server management, as well as experience with...

About KELY Support GroupKELY Support Group is a non-profit organisation dedicated to empowering Hong Kong's youth. For over 30 years, we have been working tirelessly to equip young people with the skills, knowledge, and opportunities needed to thrive.Job OverviewThis position involves leading our efforts in programme development and service delivery,...

KELY Support Group is a renowned non-profit organization dedicated to empowering Hong Kong's youth. With over 30 years of experience, we have been equipping young people with the skills, knowledge, and opportunities needed to overcome life challenges.As Senior Manager, you will be part of KELY's leadership team, spearheading programme and service development...

At Futu Securities International (Hong Kong) Limited, we are seeking a seasoned Strategic Communications Director to join our team. This pivotal role requires an expert in crafting compelling communication strategies that align with the company's goals and objectives.Job Description:Crafting Communication Strategies: Develop and implement comprehensive...

KELY Support Group is a renowned non-profit organisation dedicated to empowering Hong Kong's youth. Our mission focuses on providing the necessary resources and support for young people to reach their full potential.As Senior Manager, you will be a key member of our leadership team, spearheading programmes and services addressing critical issues such as drug...

Job Overview:The Digital Relationship Manager is a seasoned professional role that plays a pivotal part in the development of new techniques and improvement of processes and workflow within the Commercial and Business Sales function at Citi.This position requires in-depth understanding of how areas collectively integrate within the sub-function, as well as...

About Dah Sing Group The Dah Sing Group is a leading financial services group in Hong Kong offering banking, insurance, financial and other related services through its growing network of over 70 branches in Hong Kong, Macau and Mainland China. Our currency is caring, teamwork and progressiveness. We accept that everyone is unique and different in talent,...

Job Summary:We are seeking a professional to manage various tasks within the customer servicing area. The ideal candidate will be responsible for resolving tasks accurately and efficiently, while coordinating continuous improvement actions.About Our Ideal Candidate:Operate within the customer servicing area to manage tasks effectivelyEnsure efficient...

**Company Overview**Moody's is a leading provider of credit ratings and research services. We help investors, banks, and other financial institutions make informed decisions by providing independent and objective assessments of creditworthiness.**Job Description**We are seeking an experienced Financial Data Analyst to join our team in Hong Kong. As a key...

About KELY Support GroupWe are a non-profit organisation dedicated to serving Hong Kong's youth for over 30 years. Our mission is to equip young people with the skills, knowledge, and opportunities needed to support themselves and each other.Job DescriptionThis role involves spearheading our efforts in managing, developing, and strategically directing...

Empowering Careers in Technology & Digital in APAC | Executive Recruitment & Talent StrategyAquis Search is proud to partner with a global professional services firm seeking an IT Support Engineer to join their established team in Hong Kong and Singapore.As a key member of the global team, you will play a vital role in providing and supporting IT services to...

Job Summary:We are seeking a highly skilled Risk Management Specialist to join our team at Bank Of China (Hong Kong) Limited.About the Role:This is a unique opportunity for an experienced trader to leverage their skills in risk management and trading execution to contribute to our organization's success.Responsibilities:Execute clients' trades across...

Responsibilities: Supervise the Customer Service team to deliver customer services in a timely, efficient and quality manner in a clinic setting. Provide on-the-job training & coaching to the team. Assist in the formulation of Customer Service guidelines. Plan and administer daily manpower arrangements. Deliver professional and high-quality service...