Customer Financial Services Representative

6 days ago

Hong Kong, Hong Kong SAR China Bloomberg Full time
Bloomberg delivers critical information in a world where information matters. We give influential decision-makers in business, finance and government a competitive edge by connecting them to a dynamic network of news, people and ideas. To do that, we need a constant flow of ideas, energy, innovation, which is where you come in. At Bloomberg, you will have the opportunity to go above and beyond and to take risks. Be a part of an organization that is entering new markets, launching new ventures and pushing boundaries. Our ever-expanding array of technology, data, news and media services fosters innovation and empowers clients - and offers nearly limitless opportunities for career growth.

What's the role?
Bloomberg Accounting Operations is seeking an enthusiastic and driven individual to join the Hong Kong Customer Financial Services department. As part of this fast-paced team, you will learn various aspects of Accounts Receivable, Billing, and Contracts within the APAC Region.
Our Customer Financial Services team is responsible for ensuring the collection of aged receivables and timely application of payments, while working alongside internal departments to answer client queries and bring them to a resolution.
At Bloomberg, we pride ourselves on platinum customer service. In this role you will have the opportunity to work closely alongside the New York billing team to resolve pricing issues and invoice disputes, as well as work with Sales to build strong working relationships and identify key areas for improvement.

We'll trust you to:
  • Maintain positive relationships with our customers by providing excellent service and departmental support
  • Be accountable for a sizable collections portfolio and meeting specific targeted goals related to the aging of open receivables
  • Be responsible for processing customer refunds, write-offs, and preparing delinquent customers for third party collections
  • Collaborate with our internal Sales, Contracts, Installations and Billing Teams in order to resolve outstanding issues

You'll need to have:
  • Bachelor's degree in Administration, Economics or Accounting
  • A high level of multi-tasking, trouble shooting, and complex problem solving skills while utilizing multiple system interfaces and addressing a high volume of work in a fast-paced environment
  • Excellent verbal and written communication skills
  • Ability to adjust priorities quickly under pressure in order to meet deadlines
  • Exceptional interpersonal skills and customer service
  • Ability to cooperate and collaborate effectively with team members
  • Attention to detail, result oriented, excellent problem solver and sense of urgency
  • Fluency spoken and written in English. Proficiency in spoken Cantonese or Mandarin

We'd love to see:
  • Knowledge of SAP / Oracle / other ERP's
  • Very strong time management skills
  • Proficiency in Excel and PowerPoint
  • Knowledge of Korean, Japanese or Indonesian

If this sounds like you:
Apply if you think we're a good match. We'll get in touch to let you know what the next steps are.

*Contract will be administered by third-party vendor as a dispatched worker arrangement with Bloomberg.

  • Customer Service Representative

    7 days ago

    Hong Kong, Central and Western District, Hong Kong SAR China Dah Sing Financial Group Full time

    About Dah Sing Financial GroupWe are a leading financial services group in Hong Kong, offering banking, insurance, and related services through our network of over 70 branches.Job DescriptionWe are seeking a Customer Service Representative to join our team. The successful candidate will be responsible for answering customer enquiries, handling personal and...

  • Financial Services Representative

    1 month ago

    Hong Kong, Central and Western District, Hong Kong SAR China Dah Sing Financial Group Full time

    About Dah Sing Group: We are a leading financial services group in Hong Kong, Macau and Mainland China, with over 70 branches across the region. Our mission is to create a culture of caring, teamwork and progressiveness, where everyone can grow and thrive.Career OpportunitiesWe are seeking a highly motivated and customer-focused Financial Services...

  • Customer Service Representative

    2 weeks ago

    Hong Kong, Central and Western District, Hong Kong SAR China Dah Sing Financial Group Full time

    Job Title: Customer Service Representative - Banking IndustryLocation: Hong KongAbout Dah Sing Financial Group:Dah Sing Financial Group is a leading financial services provider in Hong Kong, offering a wide range of banking and insurance products to its customers.Job Summary:We are seeking an experienced CUSTOMER SERVICE REPRESENTATIVE to join our team in...

  • Customer Service Representative

    1 day ago

    Hong Kong, Central and Western District, Hong Kong SAR China Dah Sing Financial Group Full time

    About UsDah Sing Financial Group is a leading financial institution dedicated to providing exceptional service and innovative solutions to our customers.Job OverviewWe are currently seeking a highly motivated and experienced Customer Service Representative to join our team in SME Banking. As a key member of our team, you will be responsible for handling...

  • Customer Service Representative

    2 months ago

    Hong Kong, Central and Western District, Hong Kong SAR China Dah Sing Financial Group Full time

    About Dah Sing Financial GroupWe are a leading financial services group in Hong Kong, offering a wide range of banking, insurance, and financial services through our extensive network. Our values of caring, teamwork, and progressiveness drive us to create a culture that fosters pride, growth, and individuality.Main Responsibilities Deliver exceptional...

  • Customer Service Representative

    1 month ago

    Hong Kong, Central and Western District, Hong Kong SAR China Dah Sing Financial Group Full time

    About Dah Sing GroupThe Dah Sing Group is a leading financial services group in Hong Kong offering banking, insurance, and other related services through its extensive network. Our core values include caring, teamwork, and progressiveness, creating a culture that fosters pride and personal growth.As a key member of our team, you will be responsible for...

  • Financial Services Representative

    1 month ago

    Hong Kong, Central and Western District, Hong Kong SAR China DBS Bank (Hong Kong) Limited Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Financial Services Representative to join our team at DBS Bank (Hong Kong) Limited. In this role, you will be responsible for handling phone-in applications and enquiries of unsecured loans, credit card loans & banking related products and services.About the RoleAs a Financial Services...

  • Customer Service Representative

    1 week ago

    Hong Kong, Central and Western District, Hong Kong SAR China Computer And Technologies Holdings Limited Full time

    Computer And Technologies Holdings LimitedJob Title: Customer Service RepresentativeSalary: HK$30,000 - HK$40,000 per month (estimated)Job Description:As a Customer Service Representative with Computer And Technologies Holdings Limited, you will play a crucial role in providing exceptional customer service to our valued clients. Your primary responsibility...

  • Financial Services Representative

    7 days ago

    Hong Kong, Central and Western District, Hong Kong SAR China Dah Sing Financial Group Full time

    About Dah Sing Financial GroupThe Dah Sing Financial Group is a leading financial services organization in Hong Kong, offering banking and insurance services through its extensive network of over 70 branches across the region.We foster an environment built on caring, teamwork, and progressiveness. We recognize that each individual brings unique talents and...

  • Customer Service Representative

    4 weeks ago

    Hong Kong, Central and Western District, Hong Kong SAR China Citi Full time

    About CitiCiti is a global financial institution with a rich history of over 200 years. We have a presence in hundreds of cities across the globe and serve millions of customers every day. Our company provides a wide range of financial services and products to individuals, corporations, governments, and institutions.Our goal is to help our clients achieve...

  • Customer Services Representative

    1 week ago

    Hong Kong, Hong Kong SAR China FortisHill Consulting Limited Full time

    Job Summary: As a Customer Service Representative, you will be the first point of contact for clients. This role involves handling inbound and outbound calls, as well as managing email correspondence. Your primary objective will be to provide outstanding customer service, resolve inquiries, and support our clients in navigating their insurance needs.   Key...

  • Customer Service Representative

    1 week ago

    Hong Kong, Central and Western District, Hong Kong SAR China Jebsen Group Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented Customer Service Representative to join our team at Jebsen Group. As a key member of our retail operations, you will be responsible for providing exceptional customer service and support to our customers.Key Responsibilities:Customer Inquiries: Handle customer inquiries related to sales,...

  • Customer Service and Sales Representative

    3 days ago

    Hong Kong, Central and Western District, Hong Kong SAR China DBS Bank (Hong Kong) Limited Full time

    Unlock Your Potential with a Rewarding Career at DBS Bank (Hong Kong) LimitedAbout UsAs the leading bank in Asia, DBS Consumer Banking Group is dedicated to helping our customers achieve their goals and aspirations. With a comprehensive range of financial solutions, including deposits, investments, insurance, mortgages, credit cards, and personal loans, we...

  • Customer Service Representative

    2 days ago

    Hong Kong, Central and Western District, Hong Kong SAR China Prudential Hong Kong Limited Full time

    Job OverviewWe are seeking a highly skilled Customer Service Representative to join our team at Prudential Hong Kong Limited. In this role, you will be responsible for delivering exceptional customer service and support in a fast-paced environment.

  • Customer Service Representative for Luxury Brands

    4 weeks ago

    Hong Kong, Central and Western District, Hong Kong SAR China Global Executive Consultants Ltd. Full time

    Job Title: Customer Service Representative for Luxury BrandsAt Global Executive Consultants Ltd., we are seeking a highly skilled and experienced Customer Service Representative to join our team. This is a fantastic opportunity for individuals who are passionate about delivering exceptional customer service and have a keen interest in the luxury brand...

  • Customer Service Representative

    4 weeks ago

    Hong Kong, Central and Western District, Hong Kong SAR China Bank of China Full time

    Job Opportunity at Bank of ChinaAre you looking for a challenging role where you can deliver quality customer service? We have an exciting opportunity for a Customer Service Representative to join our Personal Banking and Wealth Management Department.About the JobWe are seeking a highly motivated individual who is passionate about providing excellent...

  • Customer Service Representative

    2 days ago

    Hong Kong, Central and Western District, Hong Kong SAR China Inchcape plc Full time

    Job Description:Inchcape plc is seeking a highly motivated Customer Service Representative to join our team. As a key member of our customer service department, you will play a crucial role in delivering exceptional customer experiences and promoting our vehicle servicing products.Responsibilities:Make outbound calls to customers to remind them of upcoming...

  • Dah Sing Financial Group Telesales Representative

    1 month ago

    Hong Kong, Central and Western District, Hong Kong SAR China Dah Sing Financial Group Full time

    About Dah Sing Financial GroupWe are a leading financial services group in Hong Kong offering banking, insurance, and other related services through our growing network of over 70 branches. Our core values include caring, teamwork, and progressiveness.Job Purpose:As a Telesales Representative, you will play a crucial role in cross-selling loan products to...

  • Customer Service Representative in Banking

    2 days ago

    Hong Kong, Central and Western District, Hong Kong SAR China OCBC Full time

    Job OverviewWe are seeking a highly motivated Customer Service Representative to join our team at OCBC. As an Assistant Manager, you will be responsible for handling inbound and outbound calls or chats from banking and credit card customers on a shift basis.About the RoleDeliver exceptional customer service and understand customer needs.Identify process...

  • Customer Service Representative

    3 weeks ago

    Hong Kong, Central and Western District, Hong Kong SAR China DBS Bank (Hong Kong) Limited Full time

    Job OverviewAs a leading bank in Asia, DBS Consumer Banking Group is uniquely positioned to help our customers achieve their goals and aspirations. Our comprehensive range of financial solutions includes deposits, investments, insurance, mortgages, credit cards, and personal loans.We are seeking an experienced customer service representative to join our team...