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VP (Team Head), Anti-Scam, Legal, Compliance & Secretariat
1 week ago
2. Analyze complex fraud patterns and trends and develop strategies to enhance detection and prevention capabilities.
3. Drive the implementation of new fraud detection and prevention measures.
4. Support the Anti-Scam Team which requires to work in shifts and around the clock.
5. Provide training and mentorship to the Anti-Scam Team to enhance their skills and knowledge.
6. Work closely with other stakeholders of the Financial Crime and Security Services Department to create synergies on the anti-scam work.
7. Work closely with Group Counterparties in DBS Singapore.
8. Escalate critical fraud cases to senior management, and/or other departments where necessary.
9. Continuously review and approve of changes in system thresholds and rules for detecting potentially fraudulent activity.
10. Maintain a database of frauds detected/reported for timely retrieval and analysis.
11. Maintain accurate records and provide regular reporting on the team's performance and key achievements.
12. Manage both internal and external stakeholders including the coordination with law enforcement agencies to assist in tracking and recovering of funds lost by our customers.
13. Participate in regular training and development activities to stay abreast of the latest fraud techniques, industry best practices, and emerging technologies, further strengthening your ability to protect our customers.
14. Demonstrate flexibility and a strong commitment to the team by being available for rotational shifts, including weekends, to ensure seamless coverage and responsiveness to fraud incidents.
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