VP (Team Head), Anti-Scam, Legal, Compliance & Secretariat

5 days ago

Hong Kong, Central and Western District, Hong Kong SAR China DBS Bank (Hong Kong) Limited Full time
Group Legal, Compliance & Secretariat ensures that the bank's interests are protected by zealously guarding and enhancing its reputation and capital. We also work to maintain a good standing with all our regulators, customers, and business partners. Because we believe that at the heart of business banking is to uphold the values of trust and integrity for all our stakeholders.

Responsibilities

• Lead the Anti-Scam Team in their day-to-day fraud investigation and prevention activities.

• Analyze complex fraud patterns and trends and develop strategies to enhance detection and prevention capabilities.

• Drive the implementation of new fraud detection and prevention measures.

• Support the Anti-Scam Team which requires to work in shifts and around the clock.

• Provide training and mentorship to the Anti-Scam Team to enhance their skills and knowledge.

• Work closely with other stakeholders of the Financial Crime and Security Services Department to create synergies on the anti-scam work.

• Work closely with Group Counterparties in DBS Singapore.

• Escalate critical fraud cases to senior management, and/or other departments where necessary.

• Continuously review and approve of changes in system thresholds and rules for detecting potentially fraudulent activity.

• Maintain a database of frauds detected/reported for timely retrieval and analysis.

• Maintain accurate records and provide regular reporting on the team's performance and key achievements.

• Manage both internal and external stakeholders including the coordination with law enforcement agencies to assist in tracking and recovering of funds lost by our customers.

• Participate in regular training and development activities to stay abreast of the latest fraud techniques, industry best practices, and emerging technologies, further strengthening your ability to protect our customers.

• Demonstrate flexibility and a strong commitment to the team by being available for rotational shifts, including weekends, to ensure seamless coverage and responsiveness to fraud incidents.

Job Requirement

• Good Leadership skills, with the desire to foster the new generation of talents.

• Professionalism in managing senior stakeholders, building strong rapport and coordinating across departments is key.

• Good analytical skills with ability to work independently with minimum supervision in a fast pace environment and under high pressure is essential.

• At least 5 years' experience as a Fraud Investigator or related field in the financial sector.

• Past experience as a supervisor in law enforcement agency is a plus.

• Excellent interviewing and interrogation skills.

• Honest, ethical, integrity and confidentiality is a must.

• Sense of ownership and pride in your performance.

• Critical thinker and problem-solving skills.

• Great team player.

• Good time-management skills.

• Great interpersonal and communication skills.

• Having a high energy level and resourceful personality who can multitask is essential.

• Intermediate-level knowledge of MS Office especially Microsoft Excel and Powerpoint is a must.

• Strong presentation skills, both written and oral, are required.

• Highly adaptable in an ever-evolving digital environment.

Apply Now
We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.
We regret only shortlisted candidates will be notified.

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