Dept Head of Card Product

3 days ago


Hong Kong Island, Hong Kong SAR China KOS International Limited Full time
Dept Head of Card Product & Operations (65928) Hong Kong Island, Hong Kong

Dept Head of Card Product & Operations

  • Managing end-to-end card product development and digital strategy
  • Good knowledge in card operations and service center management

About the company

Our client is a well-known card company in Hong Kong. Due to their recent expansion, they are now looking for a Dept Head for their Card Product and Operations position.

About the role

Reporting to the Deputy CE, you will lead a sizable team in planning and managing all-rounded lifecycle of card business, from card features development, card procurement, stock management, channel distribution, application process, regulations updates to service center management. You have to develop card product strategy effectively to address customer needs and adapts to market, technological and regulatory changes. You are requested to participate in service review meetings with internal and external stakeholders to identify areas for improvement as well as monitoring vendor performance to safeguard service quality. You are responsible for managing key performance indicators, budget and business forecast to ensure company targets are achieved. In addition, you will lead and in-charge of innovative and digital projects on card development to achieve business goals for the card company.

The successful applicant

To qualify, the successful individual must possess:

  • Degree holder in Business or related disciplines.
  • Demonstrated experience of minimum 13-16 years in card product development with at least 5-8 years in a managerial capacity.
  • Extensive expertise in card operations management in retail banks or credit card companies required.
  • In-depth understanding of card related compliance standards and regulations is a must.
  • Proven ability to elevate key performance metrics, including customer satisfaction, operational efficiency, cost-effectiveness and vendor management.
  • Sound in leading innovative project with good knowledge in card digital development trend.
  • Strong business sense, good analytical mind and excellent people management skills.
  • Proficient in both spoken and written English and Chinese (Cantonese and Mandarin).
#J-18808-Ljbffr

  • Hong Kong Island, Hong Kong SAR China KOS International Limited Full time

    Our Team at KOS International LimitedWe are a dynamic and forward-thinking card company in Hong Kong, looking for a talented individual to join our team as Dept Head of Card Product and Operations.Job Responsibilities:Reporting to the Deputy CE, you will lead a sizable team in planning and managing all-rounded lifecycle of card business, from card features...


  • Hong Kong Island, Hong Kong SAR China KOS International Limited Full time

    About This Role at KOS International LimitedWe are seeking an experienced professional to lead our Card Product and Operations team as Dept Head.Job Details:This role involves managing end-to-end card product development and digital strategy.You will lead a sizable team in planning and managing all-rounded lifecycle of card business, from card features...


  • Hong Kong Island, Hong Kong SAR China KOS International Limited Full time

    KOS International Limited OverviewWe are a well-known card company in Hong Kong, seeking a Dept Head for our Card Product and Operations position.Job Summary:This role involves planning and managing all-rounded lifecycle of card business, from card features development to service center management.The successful candidate will lead a sizable team to manage...


  • Hong Kong Island, Hong Kong SAR China KOS International Limited Full time

    About KOS International LimitedWe are a well-established card company in Hong Kong.Job Description:The successful candidate will be responsible for leading the lifecycle of card business, from card features development to service center management.You will develop card product strategy effectively to address customer needs and adapt to market, technological...


  • Hong Kong Island, Hong Kong SAR China HSBC Full time

    We are currently seeking a high-calibre professional to join our team as an Operations Associate, Card Plastics and Platforms.Key ObjectivesMaintain effective vendor relationships.Manage vendor expenses and forecast operation costs.Drive initiatives to achieve cost savings and improve operational efficiency.Contribute to projects and user acceptance...


  • Hong Kong Island, Hong Kong SAR China HSBC Full time

    HSBC's Customer Value Management plays a key role in maintaining its position as a provider of world-class wealth and personal banking solutions.The team focuses on directing business development with a focus on customers, ensuring the most appropriate pricing, products and promotions are directed to the relevant customers.We are looking for a highly skilled...


  • Hong Kong Island, Hong Kong SAR China HSBC Full time

    At HSBC, we prioritize Customer Value Management to maintain our position as a leading provider of wealth and personal banking solutions.Our approach involves directing business development with a focus on customers, ensuring the most suitable pricing, products and promotions are directed to the relevant customers.We are recruiting a highly skilled...

  • Acquisition Manager

    7 days ago


    Hong Kong, Central and Western District, Hong Kong SAR China Hang Seng Bank Limited Full time

    Company OverviewHang Seng Bank Limited is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services.We seek to attract high-calibre talent by offering a dynamic working environment, good career development...


  • Hong Kong, Central and Western District, Hong Kong SAR China Ambition Full time

    Company Overview:Ambition is a leading innovator in the credit card industry, dedicated to delivering exceptional products and services to our clients.


  • Hong Kong Island, Hong Kong SAR China HSBC Full time

    HSBC Digital Business Services plays a pivotal role in the Group, providing essential operational and technical support to our global businesses.We are seeking a high-calibre professional to join our team as an Operations Associate, Card Plastics and Platforms.Key ResponsibilitiesMaintain effective vendor relationships through appropriate governance and...


  • Hong Kong Island, Hong Kong SAR China HSBC Full time

    Our goal is to provide world-class wealth and personal banking solutions through effective Customer Value Management.We achieve this by directing business development with a focus on customers, ensuring the most suitable pricing, products and promotions are directed to the relevant customers.We are seeking a top-notch professional to join our team as a...


  • Hong Kong, Central and Western District, Hong Kong SAR China Bank of Communications (Hong Kong) Limited Full time

    Job Responsibilities Provide daily support to the operations of the Credit Approval team, including filing, data entry, document verification, and AML review. Prepare and verify reports related to card approval. Communicate with front line staff to ensure smooth operations. Provide general administrative support, including ordering and managing office...


  • Hong Kong Island, Hong Kong SAR China HSBC Full time

    Digital Business Services combines global expertise and technology to help HSBC stay ahead of the competition.We are looking for a skilled professional to join our team as an Operations Associate, Card Plastics and Platforms.Main ResponsibilitiesYou will maintain vendor relationships and ensure effective governance and oversight.Manage vendor expenses and...


  • Hong Kong, Central and Western District, Hong Kong SAR China Bank of Communications (Hong Kong) Limited Full time

    About the RoleIn this exciting opportunity, you will prepare and verify reports related to card approval, communicate with front-line staff to ensure smooth operations, and provide general administrative support.


  • Hong Kong Island, Hong Kong SAR China HSBC Full time

    Some careers have more impact than others.If you're looking for a career where you can make a real impression, join HSBC and discover how valued you'll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.HSBC Digital Business...


  • Hong Kong, Central and Western District, Hong Kong SAR China Citi Full time

    The Assistant Vice President is an intermediate level position with leadership, stakeholders and partnership and budgetary management skill etc. The successful candidate will be responsible for planning and development of strategies and programs, exploring and managing partnership network, engaging with different stakeholders to develop card usage...

  • Head of product

    4 weeks ago


    Hong Kong, Central and Western District, Hong Kong SAR China Tbwa ChiatDay Inc Full time

    CASETi FY is a leading global lifestyle brand known for its customizable tech accessories that champion self-expression. With our accelerating growth globally, we are looking for a Head of Product to drive growth in sales and product ranges. Reporting to the CEO, this role requires a deep understanding of consumer needs and market dynamics to create the...


  • Hong Kong, Central and Western District, Hong Kong SAR China Bakehouse by Grégoire Michaud Full time

    Job DescriptionThe Head of Product Excellence will play a critical role in driving innovation and ensuring product excellence across our bakery offerings. This includes developing and refining products, improving processes, and collaborating with cross-functional stakeholders. The successful candidate will have a minimum of 5-7 years of experience in bakery...


  • Hong Kong Island, Hong Kong SAR China HSBC Full time

    Customer Value Management is vital in HSBC's wealth and personal banking solutions.The team works to ensure the most appropriate pricing, products and promotions are directed to the relevant customers, concentrating on building value, treating customers fairly and creating a superb customer experience.We are seeking a high calibre professional to join our...


  • Hong Kong Island, Hong Kong SAR China Bank of China Full time

    Senior Dealer (Head of Southeast Asia) Job No.: 492462 Employment Type: Full time Departments: Global Markets Job Functions: Dealing & Trading Responsibilities:Manage Southeast Asian branches' trading business. In charge of the risks/positions/market making business in the Southeast Asia market. Be responsible for supervising, leading, and training the...