Operations Associate, Card Plastics and Platforms
6 days ago
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HSBC Digital Business Services is a pivotal part of the Group, providing essential operational and technical support to our global businesses and helping improve customer service and efficiency. Digital Business Services combines global expertise and technology to help keep us ahead of the competition.
We are currently seeking a high calibre professional to join our team as an Operations Associate, Card Plastics and Platforms.
Principal Responsibilities- Maintain vendor relationship, ensure appropriate governance and oversight to allow effective management of vendor performance
- Manage vendor expense and forecast the operation cost under Card Issuing operations
- Drive initiatives and execution of changes to achieve cost savings
- Contribute proactively to improve operational efficiency
- Assess implication of new products to Card Issuance process
- Contribute to and participate in projects and user acceptance test
- Develop good working relationship with business counterparts and key stakeholders
- Maintain internal control standards. Implement applicable standards and awareness of the operational risk
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