Chief Card Product Strategist

3 days ago


Hong Kong Island, Hong Kong SAR China KOS International Limited Full time

About KOS International Limited

We are a well-established card company in Hong Kong.

Job Description:

The successful candidate will be responsible for leading the lifecycle of card business, from card features development to service center management.

You will develop card product strategy effectively to address customer needs and adapt to market, technological and regulatory changes.

You will participate in service review meetings with internal and external stakeholders to identify areas for improvement and monitor vendor performance to safeguard service quality.

You are responsible for managing key performance indicators, budget and business forecast to ensure company targets are achieved.

Requirements:

  • Degree holder in Business or related disciplines.
  • Demonstrated experience of minimum 13-16 years in card product development with at least 5-8 years in a managerial capacity.
  • Extensive expertise in card operations management in retail banks or credit card companies required.
  • In-depth understanding of card related compliance standards and regulations is a must.
  • Proven ability to elevate key performance metrics, including customer satisfaction, operational efficiency, cost-effectiveness and vendor management.
  • Sound in leading innovative project with good knowledge in card digital development trend.
  • Strong business sense, good analytical mind and excellent people management skills.
  • Proficient in both spoken and written English and Chinese (Cantonese and Mandarin).


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