Senior Partnerships Manager

Found in: Talent HK C2 - 2 weeks ago

Hong Kong, Hong Kong SAR China HSBC Full time

Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

Customer Value Management is vital in maintaining HSBC’s position as a provider of world-class wealth and personal banking solutions, directing business development with a focus on customers. The team works to ensure the most appropriate pricing, products and promotions are directed to the most relevant customers, concentrating on building value, treating customers fairly and creating a superb customer experience.

We are currently seeking a high calibre professional to join our team as a Senior Partnerships Manager.

Principal Responsibilities

Lead and develop partnership strategies and framework to achieve WPB OKRs and strategic priorities Conduct market research for opportunity assessment, trends, with a structured consulting framework to identify the partnership landscape and opportunity across both GBA and AMH Take ownership and manage partnership pitches, negotiations, analysis to achieve the partnership strategy and collaboration with major focus in KTSP deal Maximize the KTSP deal by negotiating activation campaigns leveraging the overall sponsorship deal Explore new partners to build entertainment pillar for HSBC for the benefit of boosting customer engagement as well as acquisition Manage partners and internal stakeholders with an agile approach to ensure excellent delivery Lead partnership meetings to ensure strategic objectives are achieved and maintained. Mange and nurture excellent relationship with partnerships for long-term collaboration Project management of KTSP to ensure delivery of projects, POCs, sprint planning, mange partner onboarding and work closely with Customer Intelligence team to deliver projects Ability to manage and lead all deals from beginning to end Individual is required to build strong relationships, adopting a joined up approach to execute change at pace. Both with partners and stakeholders Manage conflicts of interest and align stakeholders to vision Stakeholders will include, but are not limited to the following: Head of WPB, Head of Customer, Head of International & Premier/ Head of Customer Intelligence & Partnerships/ International team, Customer team/ Operations and Technology/ Procurement/ Data and Analytics/ Legal/Compliance/Risk He or she should cultivate an environment that supports diversity and reflects the HSBC values Responsible to build a culture of continuous improvement in customer experience and functionality deployment Drives collaboration within the Regional and Global propositions Create opportunities to integrate, simplify and streamline activity through involvement of teams in the geographic and functional matrix Manage and work to ensure capability in progressing objectives but does not lose sight of the profitability and productivity outcomes Actively engages internal organization to respond to evolving market needs and adapt skills to changing environment Requirements Excellent knowledge of Digital banking / Fintech landscape as well as event/ entertainment segment and can translate opportunities into execution approach and strategy University graduate At least 10-12 years of experience working in multinational firm is preferred A strong understanding of the HK landscape and experience in China A strong understanding of the entertainment industry. Previous business development and consulting background is preferred Experience and track record of successfully leading/involving a partnership deal Speak and write fluent English, Cantonese and Mandarin

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