Assistant Customer Services Manager

Customer Service Manager (Open Loop)As a key member of our team, you will be responsible for ensuring the smooth operation of customer contracts and providing expert guidance to customers on material and customer management.Main Responsibilities:Manage customer relationships and develop strategies to drive customer satisfaction and loyaltyIdentify and...

As the  Customer Service Manager (Open Loop)  you will perform the following duties : The responsibility for the smooth operations towards fulfillment of customer contracts and act as a consultant to customer in all matters of material and customer management Advising customers in finding the right solution. Manage the customer relationship and...

At AIA we've started an exciting movement to create a healthier, more sustainable future for everyone. It's about finding new ways to not only better people's lives, but to better the communities and environments we live in. Encompassing our ambition of helping a billion people live Healthier, Longer, Better Lives by 2030. And to get there, we need...

About Dah Sing Financial GroupWe are a leading financial services group in Hong Kong, offering a wide range of banking, insurance, and financial services through our extensive network of branches in Hong Kong, Macau, and Mainland China. Our core values are built on caring, teamwork, and progressiveness, creating a culture that fosters growth and development...

Business Function As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to help...

**Job Summary**We are seeking a highly skilled and experienced Assistant Manager, Customer Services to join our team at Dah Sing Bank. As a key member of our customer service team, you will be responsible for identifying, originating, and developing client relationships with bankers to understand clients' objectives and to cross-sell products.**Key...

Assists SME Customer Services Manager to supervise SME Customer Service Team that provide all-round services & support to Dah Sing Bank SME Business Banking customer, including business acquisition, after-sales enquiry, account enquiry, campaign enquiry, performing transactions & digital channels support, for local and cross-border SME Customer. Supervises...

Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support...

**Job Summary:**We are seeking a highly skilled and experienced Assistant Manager to join our Customer Services team at Dah Sing Bank. As a key member of our team, you will be responsible for supervising and evaluating the activities of our Customer Service Team to generate new business revenue and achieve objectives set by Management.Main...

Job Title: Assistant Customer Services ManagerWe are seeking a highly skilled and experienced Assistant Customer Services Manager to join our team at The Bank of East Asia. As a key member of our customer services team, you will be responsible for providing exceptional customer service and support to our customers.Key Responsibilities:Provide first-class...

**Job Summary**As a seasoned professional in customer relations, you will be responsible for ensuring the smooth operation of customer contracts and serving as a trusted advisor to customers in all matters related to material and customer management.**Key Responsibilities**Develop and implement strategies to enhance customer satisfaction and...

Job Description**Job Title:** Assistant Customer Services Manager**Job Summary:** We are seeking a highly skilled and experienced Assistant Customer Services Manager to join our team at The Bank of East Asia. As a key member of our customer service team, you will be responsible for providing exceptional customer service, handling customer inquiries, and...

About Hang Seng BankHang Seng Bank is a leading financial institution committed to delivering exceptional service to its customers. Our team is dedicated to providing a dynamic working environment, fostering career growth, and offering competitive compensation packages.Job SummaryWe are seeking a high-caliber professional to join our department as Assistant...

The incumbent will be responsible for managing the operations of hotlines, walk-in customers, and live chat provided by in-house Customer Service team and external service providers. The successful candidate should be customer-focused and result-driven. Key Responsibilities: Manage the operations of customer service delivered in various platforms including...

Job Title: Assistant Manager, Public EngagementWe are seeking a highly skilled and experienced Assistant Manager, Public Engagement to join our team at the West Kowloon Cultural District Authority. As a key member of our customer service team, you will be responsible for delivering exceptional customer experiences and ensuring that our public engagement...

About the RoleWe are seeking a highly skilled and experienced Assistant Manager to join our team at Company 28 - Manulife (International) Limited. As an Assistant Manager, you will play a key role in providing exceptional customer service and leading a team of customer service representatives.Key ResponsibilitiesProvide effective solutions to customer...

About Dah Sing Group The Dah Sing Group is a leading financial services group in Hong Kong offering banking, insurance, financial and other related services through its growing network of over 70 branches in Hong Kong, Macau and Mainland China. Our currency is caring, teamwork and progressiveness. We accept that everyone is unique and different in talent,...

Business FunctionAt DBS Bank, we're committed to helping our customers achieve their goals and aspirations. As a leading bank in Asia, we offer a comprehensive range of financial solutions to support our customers at every stage of their lives.ResponsibilitiesCollaborate with the Customer Service Manager to oversee the customer service and counter operations...

About the RoleThis is a challenging and rewarding role that requires a strong leader to manage the Service Hotline team. The successful candidate will be responsible for ensuring the smooth daily operation of the service hotlines, achieving the highest level of productivity, operations efficiencies, quality, and customer satisfaction.Key...

Reporting to Team Head, you will be responsible for identifying, originating and developing client relationships with bankers to understand clients’ objectives and to cross sell products. Responsibilities Support Team Head & Relationship Managers Maintain communications with clients to assess needs and risk profile, and help deepen clients’...