Assistant Customer Services Manager

At AIA we've started an exciting movement to create a healthier, more sustainable future for everyone. It's about finding new ways to not only better people's lives, but to better the communities and environments we live in. Encompassing our ambition of helping a billion people live Healthier, Longer, Better Lives by 2030. And to get there, we need...

Business FunctionAs a leading bank in Asia, DBS Consumer Banking Group is uniquely positioned to help customers achieve their goals and aspirations. Our comprehensive range of products and services, including deposits, investments, insurance, mortgages, credit cards, and personal loans, are designed to support customers at every stage of their...

Business Function As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to help...

At E-job agency limited, we are seeking a highly skilled Customer Service Assistant Manager to join our team. As a key member of our customer service team, you will be responsible for handling e-commerce shipments, receiving orders, and responding to customer inquiries by phone and email.Key Responsibilities:Coordinate and support air export/import...

Assists SME Customer Services Manager to supervise SME Customer Service Team that provide all-round services & support to Dah Sing Bank SME Business Banking customer, including business acquisition, after-sales enquiry, account enquiry, campaign enquiry, performing transactions & digital channels support, for local and cross-border SME Customer. Supervises...

Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support...

Position: Customer Service Assistant Manager / ManagerCompany: Our client is a Japanese logistics company that provides domestic and international removal services# HKPR (Native HongKonger) ONLY Mon to Fri (One or Two Saturday on duty is required) Location : Cheung Sha Wan Working Hours : 08:30 - 18:00 Responsibilities: To mainly handle e-commerce...

The incumbent will be responsible for managing the operations of hotlines, walk-in customers, and live chat provided by in-house Customer Service team and external service providers. The successful candidate should be customer-focused and result-driven. Key Responsibilities: Manage the operations of customer service delivered in various platforms including...

About Dah Sing Group The Dah Sing Group is a leading financial services group in Hong Kong offering banking, insurance, financial and other related services through its growing network of over 70 branches in Hong Kong, Macau and Mainland China. Our currency is caring, teamwork and progressiveness. We accept that everyone is unique and different in talent,...

Reporting to Team Head, you will be responsible for identifying, originating and developing client relationships with bankers to understand clients’ objectives and to cross sell products. Responsibilities Support Team Head & Relationship Managers Maintain communications with clients to assess needs and risk profile, and help deepen clients’...

Main ResponsibilitiesManage EO, LO, RO according to operation procedures and customers' requirements with different systemsHandle customer inquiries promptly and professionallyManage AOG / CRI orders from customers in proper proceduresCommunicate and coordinate with internal and external customersPrepare and maintain reports, memos and other documentsImprove...

Job Responsibilities Lead the Customer Service Team in ensuring efficient and quality day-to-day operations of the Customer Services/Concierge Counters, Helpdesk, Reception, Box Office & Ticketing Counter, and Luggage Services. Monitor the grooming and performance of Customer Services team, contract casual staff, and service providers. Handle customer...

Job Title: Assistant Manager, Customer Service CentreAt Prudential, we're committed to being partners for every life and protectors for every future. Our purpose drives everything we do, creating a culture that celebrates diversity and inclusion for our people, customers, and partners. We provide a platform for our team members to excel and make a meaningful...

We offer a competitive salary package, estimated to be around $80,000 - $110,000 per annum, depending on experience and location.Job Description:As an Assistant Manager, you will play a key role in overseeing the daily operations of our Customer Service Centre. You will work closely with the Manager to ensure that our customers receive exceptional service,...

FIND YOUR 'BETTER' AT Blue Care If you believe in better, we’d love to hear from you. About the Role Responsible for providing services to customers relating to areas such as sales, sales promotions, billing inquiries, service requests, suggestions and complaintsResponsibilities: Handle hotline services Process medical claims, vouchers input...

Key Responsibilities:Assist the Department Head in supervising individual teams and driving initiatives to enhance operations efficiency and customer experience.Monitor and supervise hotline and counter services teams to provide quality services to internal and external customers.Handle complaints and collaborate with internal staff, agents, and...

About Dah Sing Group The Dah Sing Group is a leading financial services group in Hong Kong offering banking, insurance, financial and other related services through its growing network of over 70 branches in Hong Kong, Macau and Mainland China. Our currency is caring, teamwork and progressiveness. We accept that everyone is unique and different in talent,...

Department: Customer Service Centre  Responsibilities Responsible for customer service digital strategy operation and project management, and promote digital intelligence transformation and construction. Responsible for the construction of digital intelligent tools in the field of customer service, empowering frontline production and complaint...

Responsibilities: Greet customers and assist in escorting customers including platform, answering enquiries in order to promote customer experience excellence and enhance its competitiveness by leveraging and strengthening the growth in business sales productivity; Assist in managing the bank hall environment to divert customers in queue and counters,...

Responsibilities:Key Responsibilities Provide exceptional customer service by greeting customers, assisting with platform navigation, and answering enquiries to promote a positive customer experience and enhance business sales productivity. Assist in maintaining a well-organized bank hall environment, diverting customers in queue and counters, and promoting...