Customer Service Assistant Manager

Senior Officer / Assistant Manager, Customer Services (Corporate Banking) Post Date 04/12/2024 Division Corporate Banking Department/Branch Marketing You will be responsible for providing administrative support to marketing teams related to customer service, handling deposit creation & rollover, account opening, conducting company searches, AML checking...

Assists SME Customer Services Manager to supervise SME Customer Service Team that provide all-round services & support to Dah Sing Bank SME Business Banking customer, including business acquisition, after-sales enquiry, account enquiry, campaign enquiry, performing transactions & digital channels support, for local and cross-border SME Customer. Supervises...

Reporting to Head of Direct Channels, you are responsible for leading and managing the team on training, support, and campaign management. Provide all-rounded training to customer services frontline to ensure efficient and quality services are delivered. Also, provide support to the Customer Services Team to smoothen the overall team’s operation....

Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support...

  Job Descriptions:  ​To address customer complaints with thorough investigations identifying the root cause, and the development and implementation of appropriate solutions; To provide feedback to management on improvement plans and work with internal departments to resolve complex cases; To ensure records are kept accurately and properly; To assist in...

Reporting to the Manager, Operations Support, you will be responsible for monitoring and supervision to service of Customer Due Diligence & Account Opening. Responsibilities: • Process the account opening applications compliant with internal policies and local regulatory requirements• Conduct KYC (Know Your Client) /CDD (Customer Due Diligence) / AML...

Responsibilities Provide first-class customer service through the hotline of the Call Centre which meet the policies / rules / requirements / guidelines prescribed by all concerned regulators as well as the Bank Assist branch / department colleague on handling MPF related issue through MPF special hotline for branch / department colleagues Handle...

The incumbent will be responsible for managing the operations of hotlines, walk-in customers, and live chat provided by in-house Customer Service team and external service providers. The successful candidate should be customer-focused and result-driven. Key Responsibilities: Manage the operations of customer service delivered in various platforms including...

Job SummaryWe are seeking a highly skilled Officer, Regulatory Compliance Services to join our team at Corporation Service Company.Your Key ResponsibilitiesPerform Anti-Money Laundering (AML)/Counter-Terrorism Financing (CTF) checks and follow up with investors on required Know Your Customer (KYC) documents, including FATCA/CRS-related forms and...

Officer, Regulatory Compliance Services Hong Kong Mon - Fri, 9am - 6pm Hybrid The position  Our Regulatory and Compliance Services (RCS) ensure our clients to meet both their local and global regulatory needs and provide customized support to keep our clients informed of the evolving regulatory requirements impacting their business. Our team based...

About Dah Sing Group The Dah Sing Group is a leading financial services group in Hong Kong offering banking, insurance, financial and other related services through its growing network of over 70 branches in Hong Kong, Macau and Mainland China. Our currency is caring, teamwork and progressiveness. We accept that everyone is unique and different in talent,...

Relationship Manager, Corporate Cash Management Post Date 04/12/2024 Division Corporate Banking Department/Branch Commercial Banking Reporting to the Team Head, you will be responsible for accelerating the acquisition of new non-borrowing corporate / SME accounts to drive CASA, FX, operating flow, insurance, and investment in order to align with the...

Reporting to Team Head, you will be responsible for identifying, originating and developing client relationships with bankers to understand clients’ objectives and to cross sell products. Responsibilities Support Team Head & Relationship Managers Maintain communications with clients to assess needs and risk profile, and help deepen clients’...

About BEAME Medical Technology Limited:Be@me is a rapidly expanding digital healthcare startup that is revolutionizing the cosmetic dental industry by making cosmetic dental care more affordable and accessible to everyone. We offer innovative orthodontic solutions for teeth alignment, helping customers live healthy and confident lives. With our international...

Assistant Manager. Direct Sales (Mortgage Business Development) Post Date 17/12/2024 Division Retail Banking Department/Branch BMD - DS Mortgage Job Purpose: To generate new business and revenue for the Bank by exceeding or meeting sales targets for mortgage loan acquisitions. Build and maintain strong customer relationships for upselling and...

FIND YOUR 'BETTER' AT Blue Care If you believe in better, we’d love to hear from you. About the Role Responsible for providing services to customers relating to areas such as sales, sales promotions, billing inquiries, service requests, suggestions and complaintsResponsibilities: Handle hotline services Process medical claims, vouchers input...

Job Responsibilities Lead the Customer Service Team in ensuring efficient and quality day-to-day operations of the Customer Services/Concierge Counters, Helpdesk, Reception, Box Office & Ticketing Counter, and Luggage Services. Monitor the grooming and performance of Customer Services team, contract casual staff, and service providers. Handle customer...

About Dah Sing Group The Dah Sing Group is a leading financial services group in Hong Kong offering banking, insurance, financial and other related services through its growing network of over 70 branches in Hong Kong, Macau and Mainland China. Our currency is caring, teamwork and progressiveness. We accept that everyone is unique and different in talent,...

We offer a competitive salary package, estimated to be around $80,000 - $110,000 per annum, depending on experience and location.Job Description:As an Assistant Manager, you will play a key role in overseeing the daily operations of our Customer Service Centre. You will work closely with the Manager to ensure that our customers receive exceptional service,...

Customer Service Specialist / Clinic Assistant 3 weeks ago Be among the first 25 applicants About BEAME Medical Technology Limited: is a rapidly expanding digital healthcare startup that is revolutionizing the cosmetic dental industry by making cosmetic dental care more affordable and accessible to everyone. We offer innovative orthodontic solutions for...