Current jobs related to Senior Card and Loans Officer - Hong Kong - Eagle Partners (International) Co., Limited

  • Senior Card and Loans Officer

    4 weeks ago

    Hong Kong, Central and Western District, Hong Kong SAR China HSBC Full time

    Job Title: Senior Card and Loans OfficerHang Seng Bank is seeking a highly skilled and experienced Senior Card and Loans Officer to join our team. As a Senior Card and Loans Officer, you will be responsible for providing professional and all-rounded hotline services, handling enquiries, and promoting unsecured loan products (card, personal loan, etc.)...

  • Senior Card and Loans Officer

    3 weeks ago

    Hong Kong, Central and Western District, Hong Kong SAR China HSBC Full time

    Senior Card and Loans OfficerAbout Hang Seng BankHang Seng Bank is committed to delivering exceptional service and excellence in all aspects of our business. We strive to attract and retain top talent by offering a dynamic work environment, opportunities for career growth, and competitive compensation packages.Customer Contact CentreOur Customer Contact...

  • Senior Card and Loans Officer

    5 months ago

    Hong Kong, Hong Kong SAR China HSBC Full time

    A Career with Hang Seng Bank Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services. We seek to attract high-calibre talent by offering a dynamic working environment, good career...

  • Senior Loans Sales Officer

    1 month ago

    Hong Kong, Central and Western District, Hong Kong SAR China HSBC Full time

    A Career with Hang Seng BankHang Seng is committed to delivering exceptional service and excellence. Our team members are our most valuable asset, playing a vital role in enhancing our performance for customers and providing best-in-class products and services. We strive to attract top talent by offering a dynamic working environment, excellent career...

  • Senior Loans Sales Officer

    4 weeks ago

    Hong Kong, Central and Western District, Hong Kong SAR China HSBC Full time

    A Career with Hang Seng BankHang Seng is committed to delivering exceptional service and excellence. Our team members are our most valuable asset, playing a vital role in enhancing our performance for customers and providing best-in-class products and services. We strive to attract top talent by offering a dynamic working environment, excellent career...

  • Senior Loans Sales Officer

    3 weeks ago

    Hong Kong, Central and Western District, Hong Kong SAR China HSBC Full time

    A Career with ExcellenceHang Seng Bank is committed to delivering exceptional service and fostering a dynamic work environment. We seek high-calibre professionals to join our team as Senior Loans Sales Officer.Key ResponsibilitiesMeet sales targets by executing telemarketing strategies for consumer assets products, including credit cards, loans, and...

  • Assistant Card and Loans Team Lead

    3 days ago

    Hong Kong, Central and Western District, Hong Kong SAR China HSBC Full time

    A Career in Service ExcellenceHang Seng's Customer Contact Centre has been ranked one of the best phone banking service providers for consecutive years. Our team strives to provide professional services for a wide range of banking products to address customers' different services and financial needs.We are seeking high-calibre professionals to join our...

  • Assistant Card and Loans Team Manager, Card and Loans Telesales Section

    5 months ago

    Hong Kong, Hong Kong SAR China HSBC Full time

    A Career with Hang Seng Bank Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services. We seek to attract high-calibre talent by offering a dynamic working environment, good career...

  • Card and Loans Telesales Section Supervisor

    1 month ago

    Hong Kong, Central and Western District, Hong Kong SAR China HSBC Full time

    A Career with HSBC HSBC is dedicated to delivering exceptional service. Our employees are our greatest asset and play a crucial role in our ongoing efforts to enhance performance for clients and provide top-tier products and services. We aim to attract high-quality talent by offering a vibrant work environment, ample career advancement opportunities, and...

  • Manager of Card and Loans Telemarketing Team

    1 month ago

    Hong Kong, Central and Western District, Hong Kong SAR China HSBC Full time

    Join HSBC for a Rewarding Career HSBC is dedicated to delivering exceptional service. Our employees are our greatest asset and play a crucial role in our mission to continuously improve our performance for clients while offering top-tier products and services. We aim to attract talented individuals by providing a vibrant work environment, ample career...

  • Assistant Card and Loans Team Manager, Card and Loans Telesales Section

    2 months ago

    Hong Kong, Central and Western District, Hong Kong SAR China HSBC Full time

    A Career with Hang Seng BankHang Seng is committed to delivering exceptional customer service. Our team members are our most valuable asset and play a crucial role in enhancing our performance for customers and providing top-notch products and services. We strive to attract high-calibre professionals by offering a dynamic work environment, excellent career...

  • Senior Loans Sales Officer

    2 months ago

    Hong Kong, Central and Western District, Hong Kong SAR China HSBC Full time

    About Hang Seng BankHang Seng Bank is committed to delivering exceptional service excellence. Our people are our most valuable asset, playing a vital role in enhancing our performance for customers and providing best-in-class products and services.Customer Contact CentreHang Seng's Customer Contact Centre has been recognized as one of the top phone banking...

  • Senior Loans Sales Officer

    2 months ago

    Hong Kong, Central and Western District, Hong Kong SAR China HSBC Full time

    A Career with Hang Seng BankHang Seng is committed to delivering exceptional customer experiences. Our team members are our greatest asset, and we strive to provide a dynamic working environment, opportunities for career growth, and competitive compensation packages.Customer Contact CentreHang Seng's Customer Contact Centre has consistently ranked as one of...

  • Senior Loans Sales Officer

    5 months ago

    Hong Kong, Hong Kong SAR China HSBC Full time

    A Career with Hang Seng Bank Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services. We seek to attract high-calibre talent by offering a dynamic working environment, good career...

  • Technical Specialist Card Org and Loan Expert

    2 weeks ago

    Hong Kong, Central and Western District, Hong Kong SAR China HSBC Full time

    Technical Specialist Card Org and LoanHang Seng Bank is committed to service excellence and seeks a high-calibre professional to join our department as Technical Specialist Card Org and Loan.Key ResponsibilitiesWork closely with Group/Regional IT to understand the Group's direction and provide solutions to HASE business areas.Develop effective technology...

  • Assistant Card and Loans Team Manager

    1 month ago

    Hong Kong, Central and Western District, Hong Kong SAR China HSBC Full time

    A Career with Hang Seng BankHang Seng is committed to delivering exceptional service. Our team members are our greatest asset, and we rely on them to drive our performance and provide top-notch products and services to our customers. We seek to attract talented individuals by offering a dynamic work environment, opportunities for career growth, and...

  • Technical Specialist Card Organization and Loan Expert

    2 months ago

    Hong Kong, Central and Western District, Hong Kong SAR China HSBC Full time

    Technical Specialist Card Org and LoanAbout the RoleWe are seeking a highly skilled Technical Specialist to join our team in Card Organization and Loan. As a key member of our team, you will be responsible for providing technical support and solutions to our business areas, ensuring the efficient operation of our systems and processes.Key...

  • Officer, Credit Card Sales Specialist, Cards

    2 months ago

    Hong Kong, Hong Kong SAR China DBS Bank (Hong Kong) Limited Full time

    Business Function As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to help our...

  • Loan Operations Officer

    1 month ago

    Hong Kong, Central and Western District, Hong Kong SAR China Citi Full time

    About CitiCiti is a leading global bank with a rich history of innovation and customer service. We provide a wide range of financial services to individuals, corporations, governments, and institutions around the world.Job SummaryWe are seeking a highly skilled and motivated Loan Operations Officer to join our team in Hong Kong. As a Loan Operations Officer,...

  • Officer, Credit Card Sales Specialist

    1 month ago

    Hong Kong, Central and Western District, Hong Kong SAR China DBS Bank (Hong Kong) Limited Full time

    Business FunctionAs a leading bank in Asia, DBS Consumer Banking Group is uniquely positioned to help our customers achieve their goals and aspirations. With a comprehensive range of products and services, including deposits, investments, insurance, mortgages, credit cards, and personal loans, we provide tailored financial solutions to meet our customers'...

Senior Card and Loans Officer

3 months ago

Hong Kong, Hong Kong SAR China Eagle Partners (International) Co., Limited Full time

Job responsibilities:

  • Provide professional and comprehensive hotline services, addressing inquiries and proactively promoting unsecured loan products (such as credit cards and personal loans) through both inbound and outbound channels.
  • Promote loan and insurance products by identifying customer needs to achieve departmental sales targets.
  • Contribute to the section's service and sales objectives.
  • Respond promptly to customer feedback, driving service improvements and enhancing the customer experience.
  • Assist the team head in reviewing and allocating resources to optimize team productivity.
  • Identify areas for potential improvement to enhance work efficiency.
  • Coordinate and collaborate with relevant parties to ensure the smooth execution of various projects.
  • Ensure all team processes comply with internal control standards, group compliance policies, and external regulatory requirements.

Job requirements:

  • Diploma or degree holder; candidates with relevant work experience and Form Five or DSE qualifications will also be considered.
  • Willing to work flexible hours.
  • At least 3 years of experience in Retail Banking, Call Centre, or Telemarketing.
  • Strong focus on sales and customer service, with the ability to perform well under pressure.
  • Proficiency in both English and Chinese; fluency in Putonghua is an advantage.
  • High level of customer-centric mindset with a commitment to delivering exceptional quality services to customers.

* Candidates with less experience may be considered for the position of Card and Loans Officer.*