Client Relationship Officer | Fintech | Hong Kong

3 months ago


Hong Kong, Hong Kong SAR China Zeal Group Full time

Responsibilities:

  • Provide the priority services to VIP Customers by different channels in Premium Service Centre.
  • Be the dedicated site visit ambassador for agents and customers, ensuring a seamless and exceptional experience during their visits.
  • Coordinate with both internal teams and external providers on permits application, hotels accommodation booking, and transportation arrangements for customer.
  • Organize all relationship building customer activities/events with internal and external stakeholders.
  • Assist in providing quality services and financial solutions to customers and satisfy their needs.
  • Support all rounded center administrative and maintenance functions.

 

Requirements

  • Degree holder in Business, Banking & Finance or related disciplines
  • Minimum 3 year of Client Relations, Administrative experience gained from Banking, Financial service industry is preferred
  • Self-motivated, independent and client-focused
  • Strong negotiation, communication, interpersonal and analytical skills
  • Fluency in written and spoken English and Chinese


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