Assistant Manager

5 months ago


Hong Kong, Hong Kong SAR China Kerry Coffee (Hong Kong) Limited Full time

Responsibilities

Develop and maintain good relationships with customers and business partners in Modern Trade retail and E-Commerce channels
Customer account management, includes replying customer queries, quotation enquiries, product management, identify upcoming business opportunities, negotiate on terms and conditions, etc.
Monitor F&B industry trends, competitor activities, evaluate program effectiveness and translate data into meaningful business insights for further action plans
Develop and execute marketing & sales plan to increase brand exposure, plan and monitor yearly marketing budget plan.
Manage the trade promotion fund and listing fees, ensuring cost-effective marketing strategies aligned with business objectives.
Develop and execute POSM placement, demo program, cooperative advertising, sales incentives, end-consumer promotions, trade training etc
Assist supervisor to achieve assigned sales target
Coordinate with Quality Control Team for after-sale services
Prepare sales related reports (i.e. sales performance, principal presentation, etc.) on regular basis
Handle customer enquiries and provide quality pre-sales, post-sales and after sales service support to customers
Handle ad-hoc projects as assigned

Requirements

Bachelor degree in Sales & Marketing or related disciplines with minimum 5 years’ of relevant experience, exposure in Food & Beverage industry is preferable
Strong analytical and numerical sense, good organizational and time management skills
Hands-on practices in various aspects of marketing projects are an added value
Coffee related Certificates, especially recognized by the Specialty Coffee Association (SCA or other institution), is a plus
Certificate in Coffee knowledge or relevant training will be an advantage
Proficiency in spoken and written English and Chinese, including Mandarin
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