Assistant Service Manager
6 months ago
Responsibility
Demonstrate ownership and accountability for end-end customer service experience •Work directly with customer teams and executives as required; provide customer stewardship and advocacy; work with sales, solutions partners in to the support of identifying new businessopportunities •Interface with the customer for operations issues after issues have followed proper escalation procedures and failed to obtain the correct level of support. •Attend regular performance review calls for service, operational or capacity planning-related issues; •Attend stewardship meetings with customer •Provide Steady state account management to verify the engagement of New Work follows processes; •Maintain awareness of day-to-day change and problem process compliance; •Ensure SLAs are met for per contractual commitment; •Capability to solve the technical issues •Ability to work across virtual Global teamsRequirements
Degree or above in Telecommunications or related field •Minimum 7 years’ relevant experience in Sales or Business Development •ITIL or CCIE certificate and any technical certificate in networking technology is an advantage•Creative mindset and well versed in Carrier or Enterprise sector in Telecom Industry •Proficiency in MS Office applications and Chinese Word Processing •Excellent command of spoken and written Chinese and English, proficiency in Putonghua is an advantage-
Officer, Regulatory Compliance Services
6 months ago
Hong Kong, Hong Kong SAR China Corporation Service Company Full timeOfficer, Regulatory Compliance Services Hong Kong Mon - Fri, 9am - 6pm Hybrid The position Our Regulatory and Compliance Services (RCS) ensure our clients to meet both their local and global regulatory needs and provide customized support to keep our clients informed of the evolving regulatory requirements impacting their business. Our team based...
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Regulatory Compliance Services Officer
2 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China Corporation Service Company Full timeJob SummaryWe are seeking a highly skilled Officer, Regulatory Compliance Services to join our team at Corporation Service Company.Your Key ResponsibilitiesPerform Anti-Money Laundering (AML)/Counter-Terrorism Financing (CTF) checks and follow up with investors on required Know Your Customer (KYC) documents, including FATCA/CRS-related forms and...
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Office Administrative Assistant
1 month ago
Hong Kong, Central and Western District, Hong Kong SAR China Corporation Service Company Full timeJob Title: Office Administrative AssistantJob Summary:The Office Administrative Assistant will provide administrative support to the management team and team members, ensuring the smooth operation of the office. This role will coordinate internal events, meetings, and administrative activities, requiring strong communication and organizational skills.Key...
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Office Administrative Assistant
6 months ago
Hong Kong, Hong Kong SAR China Corporation Service Company Full timeOffice Administrative Assistant Hong Kong Mon - Fri, 9am - 6pm Hybrid Job Description: Duties for the Office Administrative Assistant role include providing office administration support to managers and team members through a variety of tasks to assist in essential daily office needs, coordinate internal events and meetings as well as...
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Manager, AML Reporting
6 months ago
Hong Kong, Hong Kong SAR China Corporation Service Company Full timeManager, AML Reporting & Compliance Client Services Hong Kong Monday - Friday, 9am - 6pm Hybrid Some of the things you’ll be doing: Serves as the designated AML compliance officer, money laundering reporting officer and/or deputy money laundering reporting officer to client entities, with the corresponding duties and responsibilities...
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Office Administrative Assistant
3 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China Corporation Service Company Full timeCorporate Office CoordinatorAt Corporation Service Company, we are seeking a highly skilled Corporate Office Coordinator to join our team.The Corporate Office Coordinator will be responsible for providing administrative support to our management team and ensuring the smooth operation of our office.Key Responsibilities:Coordinate internal meetings and events,...
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Assistant Service Manager
4 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China China Mobile International Limited Full timeJob Title: Assistant Service ManagerChina Mobile International Limited is seeking a highly skilled and experienced Assistant Service Manager to join our team. The successful candidate will be responsible for delivering exceptional customer service and ensuring seamless operations.Key Responsibilities:Provide end-to-end customer service experience,...
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Health Services Manager Assistant
4 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China Ocean Park Full timeJob Title: Assistant Health Services ManagerDepartment: Rescue and Health Services DepartmentJob Type: Full-time / PermanentJob Nature:As a key member of the Rescue and Health Services Department, the Assistant Health Services Manager will play a crucial role in ensuring the smooth operation of the department. Reporting to the Health Services Manager, the...
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Assistant Service Manager
6 months ago
Hong Kong, Hong Kong SAR China HKT Full timeWe are looking for a dynamic & result-driven individual to join our team as an Assistant Service Manager. The primary focus of this role is to lead a Team of 3-4 Service Sales in achieving the sales target assigned for the year. He / She should be able to build & maintain existing client relationships by promoting and selling our equipment maintenance...
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Corporate Services Assistant Manager
4 weeks ago
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Medical Services Assistant Manager
4 weeks ago
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Assistant Reservation Service Manager
4 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China Ocean Park Full timeJob Title: Assistant Reservation Service ManagerJob Summary:The Assistant Reservation Service Manager will be responsible for supervising and managing the Reservation Team of the Discovery & Education Department. The incumbent will oversee all education programs reservations, inquiries, business application systems usage and development in the department....
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Regulatory Compliance Officer
4 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China Corporation Service Company Full timeJoin our team of regulatory experts at Corporation Service Company as a Regulatory Compliance Officer. In this role, you will be responsible for ensuring our clients meet their local and global regulatory needs.Our Regulatory and Compliance Services (RCS) team provides top-quality services to our clients, including on-boarding and provision of FATCA/CRS...
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Assistant Customer Services Manager
3 months ago
Hong Kong, Hong Kong SAR China AIA International Limited. Full timeAt AIA we've started an exciting movement to create a healthier, more sustainable future for everyone. It's about finding new ways to not only better people's lives, but to better the communities and environments we live in. Encompassing our ambition of helping a billion people live Healthier, Longer, Better Lives by 2030. And to get there, we need...
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Assistant Procurement Manager – IT Services
6 months ago
Hong Kong, Hong Kong SAR China Cathay Pacific Airways Limited Full timeRole Introduction Reports to: IT Procurement Manager – IT Services As an Assistant Manager, you will have the opportunity to optimize costs by seeking the best value for money, lead the evaluation and selection of suppliers, ensure excellent supplier performance, oversee contract negotiations, and guarantee the highest level of ethics and compliance....
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IT Services Procurement Assistant Manager
3 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China Cathay Pacific Airways Limited Full timeJob SummaryCathay Pacific Airways Limited is seeking an experienced Assistant Manager to join our IT Services Procurement team. As an Assistant Manager, you will play a key role in optimizing costs, leading supplier evaluations, and ensuring excellent supplier performance.Key ResponsibilitiesDevelop and implement category strategies to drive cost savings and...
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Hong Kong, Central and Western District, Hong Kong SAR China HSBC Full timeTransform Your Career with HSBCAre you looking for a career that can take you to new heights? Do you want to be part of a world-class institution where you can specialize in Insurance and enjoy the advantages of being part of a leading global bank? Look no further than HSBC Life!Key ResponsibilitiesAssist the manager in ensuring efficient process management...
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Customer Service Manager Assistant
4 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China DBS Bank Full timeBusiness FunctionAs a leading bank in Asia, DBS Consumer Banking Group is uniquely positioned to help customers achieve their goals and aspirations. Our comprehensive range of products and services, including deposits, investments, insurance, mortgages, credit cards, and personal loans, are designed to support customers at every stage of their...
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Assistant Operations Manager
4 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China King Deux Search & Consulting Full timeKing Deux Search & Consulting is a specialized executive search firm that offers bespoke talent solutions across financial services and commerce. We are committed to finding the right opportunity for our candidates and leaving a lasting legacy beyond the hiring process.About the RoleThe Assistant Operations Manager will support the Operations Manager in...
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Senior Administrative Coordinator
22 hours ago
Hong Kong, Central and Western District, Hong Kong SAR China Corporation Service Company Full timeAs an Office Administrative Assistant with the Corporation Service Company, you will play a critical role in ensuring the smooth operation of our office.Key responsibilities include:Coordinating internal meetings and events, including the monthly Management Team meetings.Scheduling and preparing for quarterly town hall meetings.Providing general support to...