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Medical Services Assistant Manager
1 month ago
At HSBC, we're committed to delivering exceptional service to our customers. As a Medical Services Assistant Manager, you'll play a critical role in ensuring that our insurance business meets the highest standards of quality and excellence.
Key Responsibilities:- Develop and implement strategies to improve insurance business service quality and efficiency
- Collaborate with cross-functional teams to identify and resolve service issues
- Monitor and analyze key performance indicators to drive business improvement
- Provide coaching and guidance to team members to enhance their skills and knowledge
- Stay up-to-date with industry trends and regulatory requirements to ensure compliance
- Bachelor's degree in Nursing or a related field
- At least 3 years' experience in individual life/medical insurance industry
- Strong analytical and problem-solving skills
- Excellent communication and interpersonal skills
- Ability to work independently and as part of a team
- Proficiency in MS Office, Excel, and PowerPoint
We're looking for a highly motivated and organized individual who can drive business improvement and excellence in our insurance business. If you're passionate about delivering exceptional service and have a strong background in insurance, we encourage you to apply for this exciting opportunity.
