Customer Service Manager, Employee Benefits Operations

Senior Manager, Enrolment - Health & Benefits Aon is in the business of better decisions At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed. What...

Description The Opportunity The customer is the focus of everything we do, and millions of end users rely on our products daily. We believe in the value of empowering (Senior) Customer Relations Officer, Employee Benefits with the resources to solve critical problems for the future of our business, which is why we need you.  What motivates you?...

Role & Responsibilities: Lead the Medical Underwriting function at Employee Benefits Department, and ensure smooth end-to-end underwriting operational process from notifying members of underwriting requirements for Group Life & Group Medical coverage, answering enquires on the u/w requirements, tracking of cases requiring reminders, review and approve...

Product Development, Pricing and Technical Support & Governance Technical review and inputs to medical cost assumptions and pricing models, group underwriting methods, health risks management, proposition and benchmark including benefits and wordings of new and refreshed products; Provide Chief Actuary and other key decision-makers with relevant risk...

Grow and diversify your career with Qantas Freight Together we’ll achieve customer service excellence Enjoy discounted air travel within Australia and across the globe  Permanent Full-time opportunity based in our Hong Kong office We’ve always been pioneers, and we’re proud to see that spirit in our people today. Our resilience has...

Our benefits are a good reason to come to JLL. We are committed to hiring the best, most talented people in our industry, and then empowering them with the resources and support to enhance their health, financial and personal well-being. Our underlying benefits philosophy is this: be fair to our people and provide opportunities for those who take advantage...

  Responsibilities: Maintain good client relationship and provide high quality account servicing to existing health insurance portfolio Handle full renewal process for both individual and group clients  Answer client enquiries through different channels and provide appropriate product proposals based on client requests  Support in business development...

Description At WSFS Bank, we empower our Associates to grow their careers, guide our customers to secure their financial futures, and actively support our Communities so they can fully thrive. Careers with WSFS Bank offer an inclusive and supportive culture, competitive salaries, advancement opportunities, and more. We are the region's locally...

Job Description SummaryDelivers professional activities in the Customer Service job family. Applies standard techniques and procedures to routine instructions that require professional knowledge in specialist areas. May serve as primary contact and liaison between one or more major customers, Health Plans, Service Centers, and/or functional areas. Determines...

Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support...

Marsh McLennan Hong Kong has an exciting opportunity for a suitably experience and qualified candidate to bring their expertise, insight, and experience to a key role within a vital area of the organization.   The role will be based in Hong Kong.Mercer Marsh Benefits Leader, Hong KongMercer Marsh Benefits (MMB) is a market leader in Employee Benefits...

about the jobYou will lead and motivate the Customer Service Centre(s) team to ensure delivery of high-quality results that would improve customer satisfaction, company reputation and standard of fulfilling regulatory requirements. You will ensure the achievement of Customer Service Centre(s) performance KPIs (waiting time, handling time, Customer...

KPMG China provides multidisciplinary services from audit and tax to advisory, with a strong focus on serving our clients' needs and their industries. Not only do we have an overriding commitment to provide the highest quality services for our clients, but we also strive to become a responsible corporate citizen that has a positive impact on our environment...

Some careers have more impact than others. If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. HSBC Life...

Kia ora! Air New Zealand is on an accelerated journey to deliver the best flying experience on Earth. Our goal is to create compelling experiences that empower and connect, and we expect to lead a significant transformation of how the airline operates over the coming years. We are searching for a Customer Service and Operations Officer to join our...

Tasks As the  Customer Service Manager  you will perform the following duties : The responsibility for the smooth operations towards fulfillment of customer contracts and act as a consultant to customer in all matters of material and customer management Advising customers in finding the right solution. Manage the customer relationship and ensure...

HR Specialist, Payroll & Benefits Operations (SCB) Permanent contract|Hong Kong|Human Resources HR Specialist, Payroll & Benefits Operations (SCB) Hong Kong, Hong Kong Permanent contract Human Resources Responsibilities Being the SME – Payroll & Benefits Specialist, the incumbent’s main responsibilities on assigned client group...

Description The Opportunity We are seeking energetic and reliable professionals to join our Customer/Agency Service Centre team. The successful candidates will be accountable for providing quality, face-to-face customer service to walk-in customers; with a customer-orientated mindset. What motivates you? You obsess about customers, listen,...

Who we areJoin 65,000 AIG colleagues who work together every day to make a difference around the world. Our employees exemplify our values of diversity, inclusion, and global citizenship – and in return, we offer world-class opportunities that lead to exciting careers across a broad range of disciplines. Discover who you can become at AIG.Your contribution...

Job Description Quality assurance of the Customer Service team based in Malaysia through regular communication and alignment with the Shared Service Center (SSC) leaders; Run investigations on complex customer inquiries, draw insights and propose enhancements Work closely with the local team to handle escalated cases from customers, including...