(Assistant) Underwriting Manager, Employee Benefits

Found in: Talent HK C2 - 1 week ago

Hong Kong, Hong Kong SAR China AXA Group Full time

Role & Responsibilities:

Lead the Medical Underwriting function at Employee Benefits Department, and ensure smooth end-to-end underwriting operational process from notifying members of underwriting requirements for Group Life & Group Medical coverage, answering enquires on the u/w requirements, tracking of cases requiring reminders, review and approve cases in accordance with the Medical Underwriting guidelines and Authority limits, effective and accurate communication with insured members on underwriting outcomes and proper notification for relevant stakeholders such as distribution team and intermediaries. Monitor daily processes to streamline the medical underwriting workflow & processes and work across departments to solve the daily operations and problems to improve turnaround time, improve accuracy and consistency to meet the AXA’s operational requirements and guidelines. Review and update of AXA Employee Benefits Underwriting manual for Group Life & Group Medical and maintain authority framework periodically in accordance with Group Standard, and obtain approval accordingly. Distribute Medical underwriting guideline and coach the medical underwriting team on the application of the guidelines. Develop team members to obtain higher underwriting authority limits such that there is proper escalation of cases. Ensure periodic Health underwriting file audits are completed as per the audit protocols to review files against the underwriting principles and delegations of authority. Provide quarterly underwriting activity dashboard for both Chief EB & Wealth Officer and Chief Underwriting Officer. Liaise and work closely with reinsurers on the medical underwriting assessment of Group Life cases and drive for optimal underwriting terms.
Your Profile

Qualifications and Requirements:

University graduate or equivalent Minimum 10 years experiences in Health insurance Possess medical and underwriting knowledge Good command of spoken and written English and Chinese (Mandarin and/or Cantonese) Good interpersonal and people management skills Literate in MS Word, Excel, PowerPoint and Word Candidates with less experience will be considered as Assistant Manager
About AXA

We always start with our customers

As one of the largest global insurers, our purpose is to act for human progress by protecting what matters .

Protection has always been at the core of our business, helping individuals, businesses and societies to thrive. And AXA has always been a leader, an innovator, an entrepreneurial company, fostering progress in all its dimensions. Our purpose also links back to the Group's roots. From the outset, AXA has been committed to acting as a force for collective good. From solidarity-based actions with AXA Hearts In Action to work on prevention issues with the AXA Research Fund and the fight against climate change, AXA has always been attentive to its social environment and embraced its responsibility as an insurer: responsibility for taking action upstream in order to better understand risks, with one goal in mind: to ensure better protection.


About the Entity

ABOUT AXA HONG KONG AND MACAU

AXA Hong Kong and Macau is a member of the AXA Group, a leading global insurer with presence in 54 markets and serving 105 million customers worldwide.

As one of the most diversified insurers offering integrated solutions across Life, Health and General Insurance, our goal is to be the insurance and holistic wellness partner to the individuals, businesses and community we serve.

At the core of our service commitment is continuous product innovation and customer experience enrichment, which is achieved through actively listening to our customers and leveraging technology and digital transformation.

We embrace our responsibility to be a force for good to create shared value for our community. We are proud to be the first insurer in Hong Kong and Macau to address the important need of mental health through different products and services. For example, the Mind Charger function on our holistic wellness platform “AXA BetterMe”, which is available via our mobile app Emma by AXA, is open to not just our customers, but the community at large. We will continue to foster social progress through our product offerings and community investment to support the sustainable development of Hong Kong and Macau.

AXA is an equal opportunity employer. We are committed to promoting Diversity and Inclusion (D&I) by creating a work environment where all employees are treated with dignity, respect, and where individual differences are valued. We welcome and treasure diverse profiles to join our big family, and to build an inclusive culture together which allows everyone to maximise their personal potential.


What We Offer

We offer excellent career prospects and attractive remuneration package to the right candidates. 

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