Customer Service Manager, Freight

about the company.Our client is a well known freight forwarder in Hong Kong. As their business is rapidly growing, currently they are looking for a Procurement Manager to manage procurement activities related to ocean freight services in the North America and South America regions.about the job.As a Procurement Manager, you will-Develop and implement...

OUR STORYQuince was started to challenge the existing idea that nice things should cost a lot. Our mission was simple: create an item of equal or greater quality than the leading luxury brands and sell them at a much lower price.OUR VALUESEVERYONE SHOULD BE ABLE TO AFFORD NICE THINGS. Quality shouldn’t be a luxury. We’re proud of our mission to bring the...

OUR STORYQuince was started to challenge the existing idea that nice things should cost a lot. Our mission was simple: create an item of equal or greater quality than the leading luxury brands and sell them at a much lower price.OUR VALUESEVERYONE SHOULD BE ABLE TO AFFORD NICE THINGS. Quality shouldn’t be a luxury. We’re proud of our mission to bring the...

Location-Hong Kong  , , Hong Kong (HK)   Job ID -2866 Responsibilities:  Responsible for managing air freight team daily operations  Handle full set of cargo procedures and activities  Liaise and build strong relationships with airline and co-loader  Communicate with CS team and sales team to achieve a smooth operation...

Challenge yourself in a role that will see you perform flight reservations, flight planning and operations Together we’ll achieve optimum customer service satisfaction Permanent Full-time position located in Hong Kong Today, we’re busy planning for tomorrow. We look to the future to guide the way we innovate, helping us stay relevant and...

Responsibilities Handle and prepare full set of air import / export documents, declaration and reports Issue invoice for payment collection from overseas offices, agents, customers and co-loaders Check and monitor the cargo uplift status Co-ordinate and follow up shipment flow with internal & external parties Handle enquiries from overseas offices,...

Responsibilities Liaise with external & internal customers to arrange cargo pick-up / delivery, Trade Declaration and document handover Verify correctness & completeness of documents provided by shippers for all shipments Co-ordinate and follow up on shipment and cargo uplift status Ensure the efficiency and quality of the air freight process...

We are recruiting for Cargo Customer Services Agent for Hong Kong. The selected candidate will be involved in providing cargo inside sales and customer service functions including interaction with customers and GSA for both import and export cargo. Secure proper sales and customer service support to enable station to meet the Cargo Target. Identify needs...

Kia ora! Air New Zealand is on an accelerated journey to deliver the best flying experience on Earth. Our goal is to create compelling experiences that empower and connect, and we expect to lead a significant transformation of how the airline operates over the coming years. We are searching for a Customer Service and Operations Officer to join our...

Tasks As the  Customer Service Manager  you will perform the following duties : The responsibility for the smooth operations towards fulfillment of customer contracts and act as a consultant to customer in all matters of material and customer management Advising customers in finding the right solution. Manage the customer relationship and ensure...

about the jobYou will lead and motivate the Customer Service Centre(s) team to ensure delivery of high-quality results that would improve customer satisfaction, company reputation and standard of fulfilling regulatory requirements. You will ensure the achievement of Customer Service Centre(s) performance KPIs (waiting time, handling time, Customer...

about the job You will monitor calls / livechat traffic and arrange adequate workforce to meet service targetsYou will motivate, coach and develop juniors to sustain high and quality service levelYou will support and manage the team to meet the service standardYou will assist and support supervisor to identify service quality gapsYou will implement service...

OUR STORYQuince was started to challenge the existing idea that nice things should cost a lot. Our mission was simple: create an item of equal or greater quality than the leading luxury brands and sell them at a much lower price.OUR VALUESEVERYONE SHOULD BE ABLE TO AFFORD NICE THINGS. Quality shouldn't be a luxury. We're proud of our mission to bring the...

about the role To have overall responsibility for Quality of Service and Customer satisfaction for all implemented Orange Business Services in-sourced and outsourced (Connectivity, IT Services, Mobility, UCC, Voice and/or integration solutions) services and solutions on assigned customer(s). (measured against Service Level Agreements). To be the...

Job Description Manage international supply chain and transportation solutions across the globe. Ensure smooth execution of the end-to-end shipment lifecycle. Ensure service commitments are fulfilled according to customers' requirements. Work closely together with clients and partners. Requirement 2+ years of solid work experience in logistics companies...

Assists SME Customer Services Manager to supervise SME Customer Service Team that provide all-round services & support to Dah Sing Bank SME Business Banking customer, including business acquisition, after-sales enquiry, account enquiry, campaign enquiry, performing transactions & digital channels support, for local and cross-border SME Customer. Supervises...

Assists SME Customer Services Manager to supervise SME Customer Service Team that provide all-round services & support to Dah Sing Bank SME Business Banking customer, including business acquisition, after-sales enquiry, account enquiry, campaign enquiry, performing transactions & digital channels support, for local and cross-border SME Customer. Supervises...

About Dah Sing Group The Dah Sing Group is a leading financial services group in Hong Kong offering banking, insurance, financial and other related services through its growing network of over 70 branches in Hong Kong, Macau and Mainland China. Our currency is caring, teamwork and progressiveness. We accept that everyone is unique and different in talent,...

Our client, one of the leading virtual banks in HK, is looking for an experienced Customer Services Manager to join their team to handle customers' enquiries related to the bank's investment products. Job duties Manage incoming and outgoing calls to address customer inquiries, transactions, and requests for the bank's investment products and services...

Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support...